SYMPTOM | POSSIBLE PROBLEM | SOLUTION |
No sound from | Computer is using Windows Millennium Edition | Enable the operating system’s Digital Audio Extraction feature for |
(ME) or Windows 2000 and the operating | CD/DVD ROM drive by following these steps: | |
drive. | system’s Digital Audio Extraction feature for | • Start the “Device Manager.” (Consult your operating system’s online |
| CD/DVD ROM drive is not enabled. | help for information on accessing “Device Manager.”) |
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| • Click the “+” sign to the left of the |
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| the list. |
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| to enable the “Digital Audio Extraction” feature, and select the |
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| “Properties” menu item. |
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| • Select the “Properties” tab from the “Properties” sheet. |
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| • Check the “Enable digital CD audio for this |
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| the checkbox is disabled, your drive does not support this feature |
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| and you will not be able to listen to CD Audio with the FX5051. |
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| • Note: You may need to restart your computer for this change to |
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| take effect. |
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| Computer is using Windows 98SE. | When using Windows 98SE you will need to use software which |
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| supports “Digital Audio Extraction” such as Microsoft Windows Media |
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| Player 7 or higher. Your CD Drive will also need to support “Digital |
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| Audio Extraction.” Otherwise you will not be able to hear CD audio. |
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Broken audio | Speakers are connected to a computer running | Broken audio issue should resolve itself once Windows 98SE has |
from speakers | Windows 98SE. | finished the loading cycle. |
when |
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| Quit one or more applications until the problem is resolved or | |
connected to | Computer is running too many applications at | |
computer via | the same time. | increase computer memory (RAM) or storage space. |
USB cable. |
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Radio | Too close to a radio tower. | Move your speakers until the interference goes away. |
interference. |
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No sound from | Bad connection. | Check to make sure that all cables are connected properly and are |
subwoofer. |
| making a clear connection. |
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| Sound source has little | Many .WAV and .MID files often have little |
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| and sound flat when you listen to them on a computer. Try a song |
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| with more bass — something from your CD collection. |
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Low hum from | The AC in your house is at 60 cycles per second, | Some low hum may be detected when your speaker system is |
subwoofer. | which is within the audio frequency of the | powered on without an audio source playing, or when the volume is |
| subwoofer. | set at an extremely low level. |
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Loud hum from | Bad connection. | Unplug the AC power cord from the surge protector (if used), and |
subwoofer. |
| plug directly into an AC wall outlet. |
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| Move your cables. Check to ensure they are making a clear |
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| connection. |
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| Bass level set too high. | To control the bass, press the “Bass” button on the control pod and |
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| rotate the dial to the left to decrease it. |
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| Volume or bass level on your audio source device | Disconnect your 3.5mm stereo cable from the audio source. If the |
| is set too high. | loud hum goes away, lower the volume on the audio source. |
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| Lower the volume or bass level on your computer, portable device, |
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| etc. |
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Distorted | Subwoofer too close to monitor. | Because the subwoofer is not magnetically shielded, it can cause |
monitor. |
| distortion if it’s too close to your monitor. Move the subwoofer so it’s |
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| at least 2 feet from your monitor. |
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Speaker system | Static electricity, momentary interruption of | Disconnect the AC power cord from the wall outlet, wait |
exhibits erratic | power, or abnormal operating conditions may | seconds, and reconnect. |
or unexpected | be responsible. |
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behavior. |
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Controls do |
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not function. |
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