Altec Lansing IM11 manual Troubleshooting, Symptom, Possible Problem, Solution

Troubleshooting

Symptom	Possible Problem	Solution
Power LED	The power supply cord isn’t connected to a wall outlet	Insert the barrel connector from the power supply into the DC connector on
is not lit	and/or the power supply connector is not plugged into	the back of the inMotion iM11. After this connection is made, insert the power
(AC Operation).	the power supply jack on the back of the inMotion	supply into a wall outlet.
	iM11.
	The surge protector (if used) isn’t powered on.	If the power supply cord is plugged into a surge protector, make sure the surge
		protector is switched on.
	The wall outlet is not functioning.	Plug another device into the same wall outlet to confirm the outlet is working.
		Turn on the inMotion iM11 by pushing the power button located on the top of
	The power isn’t turned on.	the unit. A blue LED will light around the button when the power is on.
Power LED	No batteries are installed.	Install four AA batteries (not included) into the battery compartments on the
is not lit (Battery		bottom of the inMotion iM11 (two to each compartment). Make sure the
Operation).		batteries are installed as illustrated in the battery compartments.
		Turn on the inMotion iM11 by pushing the power button located on the top of
	The power isn’t turned on.	the unit. A blue LED will light around the button when the power is on.
No sound	The volume is set too low.	The slider on the right side of the inMotion iM11 is the master volume control
is coming		for the speaker system. Move the slider to the right to increase the volume.
from speakers.
		Check the volume level on alternate audio source device and set at mid-level.
	The iPod is not correctly seated into the docking	Turn off the iPod, remove it from the docking station, reseat it, and turn it
	station.	on again.
	If using an alternate audio source, the audio source is	• Connect an alternate audio source — such as a CD player, MP3 player, or
	not properly connected to the inMotion iM11 or there	portable DVD player — to your inMotion iM11 by plugging one end of a
	is a problem with the alternate audio source.	3.5mm stereo cable (sold separately) to the line out of your portable device
		(if it has one) or to the device’s headphone jack. Connect the other end to
		the input marked “AUX” on the back of the inMotion iM11.
		• Set the volume on the audio source at mid-level.
		• Set the volume on the inMotion iM11 at minimum level and adjust upward
		to a comfortable listening level.
There is a	The iPod is not correctly seated into the docking	Turn off the iPod, remove it from the docking station, reseat it, and turn it
crackling sound	station.	on again.
coming from
		• Connect an alternate audio source — such as a CD player, MP3 player, or
speakers.	If using an alternate audio source, the audio source is
	not properly connected to the inMotion iM11 or there	portable DVD player — to your inMotion iM11 by plugging one end of a
	is a problem with the alternate audio source.	3.5mm stereo cable (sold separately) to the line out of your portable device
		(if it has one) or to the device’s headphone jack. Connect the other end to
		the input marked “AUX” on the back of the inMotion iM11.
		• Set the volume on the audio source at mid-level.
		• Set the volume on the inMotion iM11 at minimum level and adjust upward
		to a comfortable listening level.
There is a	The operating system’s volume level is set too high.	Check the operating system volume level and decrease it if necessary.
crackling sound
coming from
speakers (when
connected to
PC or laptop).
The sound	The inMotion iM11’s volume level is set too high.	The slider on the right side of the inMotion iM11 is the master volume control
is distorted.		for the speaker system. Move the slider to the left to decrease the volume.
There is radio	The unit is too close to a radio tower.	Move the unit to see if the interference goes away.
interference.
Intermittent	The unit is located too close to a GSM cell phone.	Move the GSM cell phone away from the unit.
buzzing.

3