Troubleshooting

IssueSolution

There are strange lines on the scanned image, or the image is not clear..

Please ensure the following:

Are there scratches on the original, or is the original clean? Remove any stains or dust from the original before scanning..

Has the scanner been used for a long period of time without cleaning and calibration? Refer to “Cleaning the Scanner” on page 20 and “Calibrating the Scanner” on page 10 to clean and calibrate the scanner and then try again..

The original gets stuck halfway in the feeding slot..

Press the Power button.. The scanner will back out the original so you can remove the jammed original from the output slot..

The Status/Card Indicator blinks rapidly and no scan is possible..

Check the following:

Is the memory card inserted properly into the memory card slot? Re-insert the card and try again..

Is the SD card locked (set to write-protect)? Unlock the card..

Is the memory card full? The indicator blinks when the free space on the memory card is below 1MB.. Use another card if necessary..

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Brookstone Photo Printer manual Troubleshooting, IssueSolution