22
TROUblEshOOTING

ISSUE SOLUTION

There are strange
lines on the scanned
image, or the image
is not clear.
Please ensure the following:
• Are there scratches on the original, or is the original
clean? Remove any stains or dust from the original
before scanning.
• Has the scanner been used for a long period of time
without cleaning and calibration? Refer to “Cleaning the
Scanner” on page 20 and “Calibrating the Scanner” on page
10 to clean and calibrate the scanner and then try again.
The original gets
stuck halfway in
the feeding slot.
Press the Power button. The scanner will back out
the original so you can remove the jammed original
from the output slot.
The Status/Card
Indicator blinks rapidly
and no scan is possible.
Check the following:
• Is the memory card inserted properly into the
memory card slot? Re-insert the card and try again.
• Is the SD card locked (set to write-protect)?
Unlock the card.
• Is the memory card full? The indicator blinks when
the free space on the memory card is below 1MB.
Use another card if necessary.