Troubleshooting
Issue | Solution |
The Status/Card | • Is the memory card in NTFS or other file formats? |
Indicator blinks rapidly | The scanner only accepts memory cards in FAT or |
and no scan is possible | FAT32 file format.. |
(continued).. | • Did you insert the next original before the scanning |
| |
| process of the previous one was completed? Power the |
| scanner off and then on and try again.. Make sure that |
| you scan the next original only after the scanning |
| process of the previous one is completed.. |
| • Does the length of the original exceed the maximum |
| acceptable size? Refer to “Suitable and Unsuitable |
| Types of Originals” on page 11 for more information.. |
|
|
The scanner feels | It is normal for the scanner to emit a small amount |
warm to the touch.. | of heat (around 85˚ |
| However, if there are strange odors coming out from |
| the scanner or the scanner feels hot to the touch, |
| disconnect the scanner immediately from the power |
| supply or the computer/digital photo frame.. |
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