Altec Lansing IM9 manual Troubleshooting Symptom Possible Problem Solution

Troubleshooting

Symptom	Possible Problem	Solution
No Power	The power supply isn’t connected to a wall outlet	Insert the barrel connector from the power supply into the DC connector on
LED is lit	and/or the power supply connector is not plugged into	the back of the inMotion iM9. After this connection is made, insert the power
(AC Operation).	the power supply jack on the back of the inMotion iM9.	supply into a wall outlet.
	The surge protector (if used) isn’t powered on.	If the power supply is plugged into a surge protector, make sure the surge
		protector is switched on.
	The wall outlet is not functioning.	Plug another device into the same wall outlet to confirm the outlet is working.
	The power isn’t turned on.	Turn on the inMotion iM9 by pushing the power button located on the top of
		the unit. A blue LED will light around the button when the power is on.
No Power LED	No batteries are installed.	Install four C batteries (not included) into the battery compartment on the
is lit (Battery		bottom of the inMotion iM9. Make sure the batteries are installed as
Operation).		illustrated in the battery compartment.
	The batteries are dead.	Replace batteries.
	The power isn’t turned on.	Turn on the inMotion iM9 by pushing the power button located on the top of
		the unit. A blue LED will light around the button when the power is on.
No sound is	The volume is set too low.	The “+” and “–” buttons on the top of the inMotion iM9 are the master
coming from		volume controls. Press and hold the “+” button to increase the volume.
speakers.
		Check the volume level on alternate audio source device and set at mid-level.
	The iPod is not correctly seated into the docking	Turn off the iPod, remove it from the docking station, reseat it, and turn it on
	station.	again.
	If using an alternate audio source, the audio source is	• Connect an alternate audio source — such as a CD player, MP3 player, or
	not properly connected to the inMotion iM9 or there is	portable DVD player — to your inMotion iM9 by plugging one end of a
	a problem with the alternate audio source.	3.5mm stereo cable (sold separately) to the line out of your portable device
		(if it has one) or to the device’s headphone jack. Connect the other end to
		the input marked “AUX” on the back of the inMotion iM9.
		• Set the volume on the audio source at mid-level.
		• Set the volume on the inMotion iM9 at minimum level and adjust upward to
		a comfortable listening level.
There is a	The iPod is not correctly seated into the docking	Turn off the iPod, remove it from the docking station, reseat it, and turn it on
crackling sound	station.	again.
coming from
		• Connect an alternate audio source — such as a CD player, MP3 player, or
speakers.	If using an alternate audio source, the audio source is
	not properly connected to the inMotion iM9 or there is	portable DVD player — to your inMotion iM9 by plugging one end of a
	a problem with the alternate audio source.	3.5mm stereo cable (sold separately) to the line out of your portable device
		(if it has one) or to the device’s headphone jack. Connect the other end to
		the input marked “AUX” on the back of the inMotion iM9.
		• Set the volume on the audio source at mid-level.
		• Set the volume on the inMotion iM9 at minimum level and adjust upward to
		a comfortable listening level.
There is a	The operating system’s volume level is set too high.	Check the operating system volume level and decrease it if necessary.
crackling sound
coming from
speakers (when
connected to PC
or laptop).
The sound	The inMotion iM9’s volume level is set too high.	The “+” and “–” buttons on the top of the inMotion iM9 are the master
is distorted.		volume controls. Press and hold the “–” button to decrease the volume.
There is radio	The unit is too close to a radio tower.	Move the unit to see if the interference goes away.
interference.
Intermittent	The unit is located too close to a GSM cell phone.	Move the GSM cell phone away from the unit.
buzzing.

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