Symptom | Possible Problem | Solution | |
Sound is  | Volume level set too high.  | Turn the VOLUME knob counterclockwise to lower the volume.  | |
distorted.  | 
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Computer operating system volume level is set  | Adjust the computer operating system volume and balance levels to the  | ||
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  | too high.  | center as a starting point, then adjust the level on the speaker using the  | |
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  | volume control.  | |
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  | Sound source is distorted.  | WAV files are often of poor quality. So distortion and noise are easily noticed  | |
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  | with   | |
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Radio  | Too close to a radio tower.  | Move your speakers until the interference goes away.  | |
interference.  | 
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No sound  | Bad connection.  | Check to make sure that all cables are connected properly and are making a  | |
from subwoofer.  | 
  | clear connection.  | |
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  | Sound source has little   | Many .WAV and .MID files often have little   | |
  | 
  | sound flat when you listen to them on a computer. Try a song with more  | |
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  | bass — something from your CD collection.  | |
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  | Subwoofer volume is too low.  | Turn the SUB LEVEL knob clockwise to raise the subwoofer volume.  | |
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Low hum  | The AC in your house is at 60 cycles per second, which is  | Some low hum may be detected when your speaker system is powered on  | |
from subwoofer.  | within the audio frequency of the subwoofer.  | without an audio source playing, or when the volume is set at an extremely  | |
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  | low level.  | |
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Loud hum  | Bad connection.  | Unplug the AC power cord from the surge protector (if used), and plug directly  | |
from subwoofer.  | 
  | into an AC wall outlet.  | |
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  | Move your cables. Check to ensure they are making a clear connection.  | |
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  | Volume on your audio source device is set too high.  | Disconnect your 3.5mm stereo cable from the audio source. If the loud hum  | |
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  | goes away, lower the volume on the audio source.  | |
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  | Lower the volume or bass level on your computer, portable device, etc.  | |
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  | Subwoofer volume is too high.  | Turn the SUB LEVEL knob counterclockwise to lower the subwoofer volume.  | |
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Distorted monitor.  | Subwoofer too close to monitor.  | Because the subwoofer is not magnetically shielded, it can cause distortion if  | |
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  | it’s too close to your monitor. Move the subwoofer so it’s at least 2 feet from  | |
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  | your monitor.  | |
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