7.3.SUMMARY OF COMMANDS
1)[VER]: Receives software version
2) | [C]: | Receives status of the card |
3) | [ON]: | Turns on one input for a single |
|
| card or a group of cards |
4)[OFF]: Turns off one input for a single card or a group of cards
5) [SW]: | Switch (activates the preset |
| path) |
6)[WR]: Groups multiple cards
7)[CLR]: Clears a single group or multiple groups
8) | [G]: | Requests group data |
9) | [RD]: | Displays the members in each |
|
| group |
10)[SIG]: Checks if signal presents.
11)[HELP]: Display commands.
TROUBLESHOOTING GUIDE | 8 |
We have carefully tested and have found no problems in the supplied
8.1 LED IS NOT LIT
Cause 1: Card cage is not plugged in.
Solution: Plug card cage in. If the LED lights, the problem is solved. If the LED is still not lit, see Cause 2.
Cause 2: Card is not plugged in all the way.
Solution: Push the card in all the way. If the LED is still not lit, see Cause 3.
Cause 3: Card cage slot has a problem.
Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work and the LED lights, the problem is the card cage slot. The card cage may require service. Call ALTINEX at (714)
Solution 2: Take any other known good card with an LED and verify that the slot used is good by seeing if the other card’s LED lights in that slot. If it lights, then the original card may be the source of the problem. Call ALTINEX at (714)
8.2 LED IS BLINKING RED
If the LED on the card is blinking red, find the error code. For example, if you are using card 5 of unit 1, send the [C5U1] command to see the status and error code. Note that card 5 refers to slot 5.
Cause 1: The CPU on the card is not working properly. If the CPU is not working, you will receive an ER01 message. The system will return feedback as [On1 ER01 C05] when using card 5 of unit 1.ER01 Code: CPU error
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