Solution 1: Look at the card and verify that
there is no damage. If there is
no damage, see Solution 2.
Solution 2: Verify that all IC’s are seated in their sockets. If the LED is still blinking red, see Solution 3.
Solution 3: Call ALTINEX at (714)
Cause 2: The
MT104-102 card and its serial device.
Solution 1: Turn the system OFF and then ON again. If there is still an error message, see Solution 2.
Solution 2: Call ALTINEX at (714) 990-2300.
Cause 3: RS485 communication error
If there is an RS485 communication error, you will receive an ER03 message. The system will return feedback as [On1 ER03 C05] when using card 5 of unit 1. ER03 Code: RS485
communication error
Solution 1: Make sure that the card is pushed all the way into the slot. If there is still an ER04 message, see Solution 2.
Solution 2: Turn the system OFF and then ON again. If there is still an error message, see Solution 3.
Solution 3: If there is still a problem, call ALTINEX at (714)
8.3 NO DISPLAY
Cause 1: The source has a problem.
Solution: Check the source and make sure that there is a signal present and all
source connections are correct. If the source is working and there is still no display, see Cause 2.
Cause 2: The card input is not selected.
Solution: Select the card input. See
Cause 3: Cable connections to the destination are incorrect.
Solution: Make sure that cables are connected properly. Also, make sure that the continuity and wiring are good. If there is still no display present, see Cause 4.
Cause 4: The display has a problem.
Solution: Make sure that the display is powered. If there is still no display, call
ALTINEXat (714)
ALTINEX POLICY | 9 |
9.1 LIMITED WARRANTY
See Altinex Inc. web site for complete details.
9.2 RETURN POLICY
See Altinex web site for complete details.
9.3 CONTACT INFORMATION
ALTINEX, INC.
592 Apollo Street
Brea, CA 92821 USA
TEL:
TOLL FREE:
WEB: www.altinex.com
FAX:
11
