Troubleshooting Procedures
Problems |
| Halogen Elements |
| Quick Star Element |
| Solid Disk Element |
Element burns out | Improper wiring installation | Improper wiring installation | Improper wiring installation | |||
immediately after | Hot Wired to Neutral | Hot Wired to Neutral | Hot Wired to Neutral | |||
installation. | terminal. Warranty is | terminal. Warranty is | terminal. Warranty is | |||
| VOID.(SEE Installation | VOID.(SEE Installation | VOID.(SEE Installation | |||
| Instructions.) | Instructions.) | Instructions.) | |||
| NOTE: Possible damage to | NOTE: Possible damage to | NOTE: Possible damage to | |||
| glass. | glass. | glass. | |||
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Element fails to | 1. Element is burned out or | 1. Element is burned out. | 1. Element is burned out. | |||
heat; indicator light |
| halogen tube is open. |
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glows. | 2. | Failed limit switch. | 2. | Failed limit switch. | 2. | Failed limit switch. |
| 3. | Failed infinite switch. | 3. | Failed infinite switch. | 3. | Failed infinite switch. |
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Element too hot; | Runaway infinite switch or | Failed infinite or limit has | Failed infinite or limit has | |||
no control of heat | limit has welded contacts. | welded contacts. | welded contacts. | |||
at any setting. |
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Element too hot on | Failed limit switch. | Failed limit switch. | Failed limit switch. | |||
HI setting only. |
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Erratic operation | Loose or broken wiring. | Loose or broken wiring. | Loose or broken wiring. | |||
of surface |
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elements. |
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Indicator light | Infinite switch or hot light | Infinite switch or hot light | Failed infinite switch or | |||
remains on when | switch fails: | switch fails: | diodes to indicator light. | |||
control is turned | NOTE: In case where light | NOTE: In case where light | NOTE: In case where light | |||
OFF or does not | does not light, could be failed | does not light, could be failed | does not light, could be failed | |||
light when control | indicator light. | indicator light. | indicator light. | |||
is turned ON. |
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Element making a | Caused by a 60 Hz AC | Caused by a 60 Hz AC | Caused by a 60 Hz AC | |||
humming noise. | current passing through | current passing through | current passing through | |||
| element winding. Normal | element winding. Normal | element winding. Normal | |||
| occurrence does not affect | occurrence does not affect | occurrence does not affect | |||
| performance. | performance. | performance. | |||
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Metal rim next to | Does not apply | Does not apply | 1. | Installation void in | ||
heating element |
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| element causing heat to |
gets excessively |
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| escape to rim area or |
hot. |
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| broken casting. |
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| 2. | Normal temperature is |
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| approximately 200°F. |
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Runaway surface | 1. | Faulty infinite switch. | 1. | Faulty infinite switch. | 1. | Faulty infinite switch. |
control. | 2. | Improperly wired. | 2. | Improperly wired. | 2. | Improperly wired. |
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Poor performance | 1. Knobs on surface controls | 1. Knobs on surface controls | 1. | Knobs on surface | ||
when unit is |
| indicating incorrect |
| indicating incorrect |
| controls indicating |
installed. |
| setting. (knob set to HI |
| setting. (knob set to HI |
| incorrect setting. (knob |
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| control is actually set on |
| control is actually set on |
| set to HI control is |
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| LO.) |
| LO.) |
| actually set on LO.) |
| 2. Improper wiring or switch | 2. Improper wiring or switch | 2. Improper wiring or switch | |||
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| installation. |
| installation. |
| installation. |
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RS2420002 Rev. 5 | 18 |
