Troubleshooting

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

Possible Causes

Solution

Washer won’t run or fill, washer stops working (cont.)

Check proper electrical supply.	Plug power cord into a grounded 3 prong outlet.

	Do not use an extension cord.

	Ensure there is power to outlet.

	Check electrical source or call an electrician to check if voltage
	is low.
	Reset a tripped circuit breaker. Replace any blown fuses.
	NOTE: If problems continue, contact an electrician.

Normal washer operation.	Door must be completely closed and latched for washer to run.

	Press and hold START/PAUSE for 1 second.

	Washer will pause during certain phases of cycle.
	Do not interrupt cycle.

	The washer pauses for about 2 minutes during certain cycles.
	Allow the cycle to continue. Some cycles feature periods of
	tumbling and soak.

	Washer may be stopped to reduce suds.

The washer door is not firmly shut.	The door must be closed during operation.

Washer not loaded as recommended.	Remove several items, rearrange load evenly in drum.
	Close door and press START/PAUSE.

	Do not add more than 1 or 2 additional garments after cycle has
	started to avoid tightly packing or unbalancing.

	Do not add more water to the washer.

Not using HE detergent or using too	Only use HE detergent. Suds from regular detergents can slow
much HE detergent.	or stop the washer. Always measure detergent and follow
	manufacturers directions based on your load requirements.

	To remove suds, cancel cycle. Select RINSE & SPIN. Press
	START/PAUSE. Do not add more detergent.

Door not opened between cycles.	After any wash cycle is completed, the door must be opened
	and then closed before a new cycle can begin.

Amana W10410362A warranty Troubleshooting