990-5022A, Revision 2 6/99 10
9. Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number,
and a check (if necessary).
10. Mark the RMA# on the outside of the package.
11. Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.
APC Japan Contact Information
Japan……….…………….03-5434-2021
Internet and
Customer
Support
http://www.apc.co.jp
E-mail: jsupport@apcc.com
Address:
APC Japan, Inc.
BR Gotanda Bldg. 7F
2-30-4 Nishi-gotanda, Shinagawa-ku
Tokyo 141-0031
Limited Warranty
American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years
from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective
products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support (see
the Service section of the User’s Manual). Products must be returned with transportation charges prepaid and must be accompanied by a brief
description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which has been
damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original
purchaser who must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit
limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, APC is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of
software, loss of data, costs of substitutes, claims by third parties, or otherwise.