American Standard 2474 Troubleshooting Fill Valve, For troubleshooting information please contact

13

TROUBLESHOOTING FILL VALVE

IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK

SLOWLY, repeat Step 13.

IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF

NON-USE,it is a signal you are wasting water because:

LIFT ARM

LIFT ARM

• The end of the refill tube is inserted into overflow pipe, below

water level in tank. Attach refill tube to overflow pipe using "S"

FIRST

FIRST

clip provided.

• The flush valve is leaking because it's worn, dirty or misaligned

with tank ball or flapper (replace with a new flapper).

IF FILL VALVE WON’T TURN ON OR SHUT OFF or REFILL

OF TANK WATER IS SLOW after valve has been in use for

IMPORTANT: Always

• While holding a

¥ Replace TOP by engaging

some time, Fluidmaster Model 242 Replacement Seal may be

clear sand and rust from container over the

lugs and rotating 1/8 turn

needed.

system.

uncapped VALVE to

clockwise. MAKE CERTAIN

• Make sure water supply

prevent splashing, turn

TIP IS TURNED TO THE

is off. Remove valve TOP

water supply on and off a

LOCKED POSITION.

by lifting arm and rotating

few times. Leave water

VALVE MAY NOT TURN

For troubleshooting information please contact:

top and arm 1/8 turn

supply off.

ON IF TOP IS NOT FULLY

counterclockwise, pressing

TURNED TO THE LOCKED

down slightly on cap.

POSITION.

30800 Rancho Viejo Road

GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and

San Juan Capistrano, CA 92675

workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.

(949) 728-2000 (800) 631-2011

Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster

www.fluidmaster.com

shall not be responsible or liable for any damages caused by products used with Fluidmaster valves

© 2001 Fluidmaster, Inc.

that were not manufactured by Fluidmaster, Inc.

® Registered trademark of Fluidmaster, Inc.

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

Does not flush

a.

Water supply valve closed.

a.

Open valve and allow water to fill tank.

b.

Supply line blocked.

b.

Shut off water supply, disconnect supply line, and inspect

all gaskets and washers. Reassemble. Also, see Fluidmaster

maintenance (see step 13).

c.

Flush valve chain too loose or disconnected.

c.

Readjust chain length as required.

d.

Sand or debris lodged in water control.

d.

Shut off water supply. Remove cap and clean per Step 13.

Poor or sluggish flush

a.

Bowl water level too low.

a.

Check that refill tube is connected to water control and

inserted into tank overflow without being kinked or damaged.

b.

Supply valve partly closed.

b.

Open supply valve fully. Be sure that proper supply tube size is used.

c.

Partially clogged trapway and/or drain pipe and/or vent.

c.

Remove obstruction. Consult a plumber if necessary.

d.

Supply pressure too low.

d.

Normal supply pressure must be at least 20 psi.

Toilet leaks

a.

Poor supply line connection.

a.

Review Step 9 of installation procedure.

b.

Poor bowl to tank/floor connection.

b.

Review Step 4 through 7 of installation procedure.

Toilet does not shut off

a.

Flush valve chain too tight, holding flush valve open.

a.

Readjust chain length as needed. Review step 10.

b.

Flush valve seat and/or flapper worn or deformed.

b.

Replace flapper/flush valve assembly, as needed.

c.

Sand or debris lodged in water control.

c.

Shut off water supply. Remove cap and clean per Step 13.

AMERICAN STANDARD ONE-YEAR LIMITED WARRANTY

If inspection of this American Standard plumbing product, within one year after its initial purchase, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard.

American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American

Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

American Standard Inc.

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information may also be obtained by calling the following toll free number: (800) 223-0068

	In Canada:		In Mexico:
American Standard		Customer Service Manager
2480 Stanfield Rd.		Ideal Standard, S.A. de C.V.
Mississauga, Ontario		Via Morelos #330
Canada L4Y 1S2		Col. Santa Clara
Toll Free: (800) 387-0369		Ecatepec 55540 Edo. Mexico

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