Troubleshooting Chart
The chart below will help you solve most problems that may arise during operation of your telephone. Should the difficulty continue, contact Ameriphone or your authorized dealer for assistance.
SYMPTOM | CAUSE AND CORRECTIVE ACTION |
|
|
Screen remains blank | No power. The screen runs on AC power, |
| check that the AC adapter is plugged into |
| the wall, and the receptacle is plugged |
| into the Dialogue VCO. |
|
|
No dial tone | 1. Check all phone cord connections. |
| 2. Remove |
| Plug in AC adapter first then |
| battery. |
|
|
Letters do not appear when pressing | Still in telephone mode. Press SELECT to |
keypad | enter text mode. |
|
|
No number dialed when memory button | No number stored in that memory button. |
pressed | See “Programming Frequently Dialed |
| Numbers.” |
|
|
Nothing happens when RELAY | No number stored in the RELAY button. See |
is pressed | “Programming the Relay Service |
| Number.” |
|
|
Garbled message on screen | Press SELECT once to correct the inco |
| ing message. |
|
|
Call cannot be dialed, or is dialed slowly | See "Installation" section to reset the |
| dialing mode switch. |
|
|
Dialogue VCO does not have an audible | Make sure the ringer is not set to "Off" |
ring | position. |
|
|
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