Appendix A

Technical Support

Ampro Computers, Inc. provides a number of methods for contacting Technical Support listed in the Table A-1 below. Requests for support through the Virtual Technician are given the highest priority, and usually will be addressed within one working day.

Ampro Virtual Technician – This is a comprehensive support center designed to meet all your technical needs. This service is free and available 24 hours a day through the Ampro web site at http://ampro.custhelp.com. This includes a searchable database of Frequently Asked Questions, which will help you with the common information requested by most customers. This is a good source of information to look at first for your technical solutions. However, you must register online before you can log in to access this service.

Personal Assistance – You may also request personal assistance by going to the "Ask a Question" area in the Virtual Technician. Requests can be submitted 24 hours a day, 7 days a week. You will receive immediate confirmation that your request has been entered. Once you have submitted your request, you must log in to go to the "My Stuff" area where you can check status, update your request, and access other features.

Embedded Design Resource Center – This service is also free and available 24 hours a day at the Ampro web site at http://www.ampro.com. However, you must be register online before you can log in to access this service.

The Embedded Design Resource Center was created as a resource for embedded system developers to share Ampro's knowledge, insight, and expertise gained from years of experience. This page contains links to White Papers, Specifications, and additional technical information.

Table A-1. Technical Support Contact Information

Method

Contact Information

Virtual Technician

http://ampro.custhelp.com

 

 

Web Site

http://www.ampro.com

Standard Mail

Ampro Computers, Incorporated

 

5215 Hellyer Avenue

 

San Jose, CA 95138-1007, USA

XTX 820

Reference Manual

91

Page 97
Image 97
Ampro Corporation XTX 820 manual Appendix a Technical Support, Method Contact Information

XTX 820 specifications

Ampro Corporation has made a significant mark in the world of embedded systems with its versatile XTX 820 embedded computing module. The XTX 820 is designed to cater to a wide array of applications, ranging from industrial automation to medical devices, providing developers with a powerful yet compact solution.

One of the standout features of the XTX 820 is its advanced processing capabilities. The module is equipped with an Intel Atom processor, which delivers impressive performance while operating at low power levels. This combination makes the XTX 820 suitable for environments where energy efficiency is essential. The Atom processor allows for seamless multitasking and support for demanding applications without compromising on thermal efficiency.

In terms of memory, the XTX 820 supports a range of configurations, accommodating both DDR2 and DDR3 memory types. With a maximum of up to 4GB of onboard memory, this module ensures that applications can run smoothly and efficiently across various tasks. The flexibility in memory options enables developers to tailor their designs according to specific project needs.

Connectivity is another strong suit of the XTX 820. The module comes with multiple I/O interfaces that enhance its utility in various applications. It features USB, Serial, and Parallel ports, along with support for LVDS display and audio interfaces. This diverse range of connectivity options allows the XTX 820 to integrate easily with a variety of systems and devices, facilitating seamless data transfer and communication.

Security is increasingly critical in embedded systems, and Ampro has integrated robust security features into the XTX 820. This includes support for hardware-based security solutions, which can protect sensitive data and prevent unauthorized access. Such characteristics make the module a suitable choice for industries where data integrity is paramount.

Furthermore, the XTX 820 boasts an impressive range of environmental operating conditions. It is designed to function in extreme temperatures, making it suitable for outdoor and industrial applications where fluctuations in temperature can be a concern.

In conclusion, the Ampro Corporation XTX 820 embedded computing module emerges as a versatile platform that combines performance, memory flexibility, robust connectivity, and enhanced security features. Its design is tailored to meet the demands of various industries, making it a reliable choice for developers looking for advanced embedded solutions.