AMX MVP-5100, MVP-5150 - page 174

Appendix C: Troubleshooting

166 MVP-5100/5150 Modero Viewpoint Touch Panels

Only One Modero Panel In My System Shows Up

Symptom: I have more than one Modero panel connected to my System Master and only one shows up.

Multiple NetLinx Compatible devices, such as MVP panels, can be associated for use with a single

Master. Each panel comes with a defaulted Device Number value of 10001. When using multiple panels,

different Device Number values have to be assigned to each panel.

1. Press and hold the two lower buttons on both sides of the display for 3 seconds to open the Setup

page.

2. Press the Protected Setup button (located on the lower-left of the panel page), enter 1988 into the

on-screen Keypad’s password field, and press Done when finished.

3. Enter a Device Number value for the panel into the Device Number Keypad. The default is 10001

and the range is from 1 - 32000.

Panel Behaves Strangely After Downloading A Panel File Or Firmware

Symptom: After downloading a panel file or firmware to a G4 device, the panel behaves strangely.

If the panel already contains a large enough file, subsequent downloads will take up more space than is

available and could often corrupt the Compact Flash. The demo file that typically ships with G4 panels is

one such file.

Symptoms include:

 Having to repeat the download.

 Inability to make further downloads to the panel. May get "directory" errors, "graphics

hierarchy" errors, etc., indicating problems with the Compact Flash.

 Panel will not boot, or gets stuck on "AMX" splash screen.

Other problems also started after downloading to a new panel or a panel with a TPD4 file that takes up a

considerable amount of the available Compact Flash.

1. DO NOT download TPD4 files (of large size) over the demo pages, or any other large TPD4 file.

2. First download a small blank one page file to the G4 panel using the Normal Transfer option to

send/download the page.

3. Reboot the device.

4. Do your regular file or firmware download.

Contents

Main AMX Limited Warranty and Disclaimer Page Software License and Warranty Agreement Table of Contents Page Page Page Introduction MVP-5150 5.2" Modero ViewPoint WiFi Touch Panel MVP-5150 Specifications (FG5966-07) MVP-5150 Specifications (FG5966-07) (Cont.) 1.2. MVP-5100 5.2" Modero ViewPoint IR Touch Panel MVP-5100 Specifications (FG5966-08) Memory Table Charging Station Connector Locations MVP-5100 Specifications (FG5966-08) (Cont.) Basic Operation Audio/Video Capabilities Power Management Cleaning the Touch Overlay and Case Accessories Table Charging Station MVP-TCS-52 Specifications Page Wall Charging Station Unlocking the touch panel 1. 2. 3. 4. Recharging Installing the MVP-WCS-52 Installing the plastic Back Box 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Installing the Optional Metal Rough-In Box Other MVP-WCS-52 installations Page Configuring Communication Page Modero Setup and System Settings Page Wireless Settings - Wireless Access Overview (MVP-5150 Only) DHCP Configuring Wireless Network Access (MVP-5150 Only) Step 1: Configure the Devices Wireless IP Settings (MVP- 5150 Only) Page Page Page 4. 5. 4. Step 2: Configure the Cards Wireless Security Settings Configuring the devices wireless card for unsecured access to a WEP 1. 2. 3. 5. Page 2. 3. 4. 5. Required Information: 6. 7. 8. 9. 10. 11. Page Step 3: Choose a Master Connection Mode 1. 2. Panel downloads and firmware updates 6. 7. 8. Page 3. 4. 5. 6. Configure a Virtual NetLinx Master via USB 1. Page 6. 7. 8. 9. 10. 11. Page Page Page Page Setup Pages Setup Pages Setup Page (Cont.) Navigation Buttons The following Navigation buttons (FIG. 42) appear on the left side of the Setup page: FIG. 42 Information on the Protected Setup pages is available on page 55. Protected Setup Pages Information Button 1. 2. 3. Project Information Page Project Information Page (Cont.) IR receivers and transmitters on G4 panels share the device address number of the panel. Panel Information Page The Panel Information page provides detailed panel information (FIG. 44). Features on this page include: FIG. 44 Panel Information Page Time & Date Settings Page Features on this page include: FIG. 45 Audio Settings Page The Audio Settings page allows adjustment of volume levels and panel sounds settings (FIG. 46). Features on these pages include: FIG. 46 Audio Settings Page Battery Settings Page Features on this page include: FIG. 47 Battery Page Page Protected Setup Pages 1. 2. 3. Protected Setup Page (Cont.) FIG. 49 BUTTON Page Protected Setup Navigation Buttons FIG. 52 FIG. 51 System Settings Page The System Settings page (FIG. 53) displays sets the NetLinx Masters communication settings. The elements of this page include: FIG. 53 System Settings Page Elements System Setting Page Elements (Cont.) Wireless Settings Page (MVP-5150 Only) Features on this page include: FIG. 54 Wireless Settings Page Page Wireless Settings Page (Cont.) Wireless Security Open (Clear Text) Settings Static WEP Settings Press the Static WEP button to open the Static WEP Settings page (FIG. 57). FIG. 57 Static WEP Settings WPA-PSK Settings EAP Security & Server Certificates - Overview Page EAP-LEAP Settings options. should appear. FIG. 61 EAP-LEAP Settings EAP-FAST Settings EAP-FAST Settings (Cont.) EAP-PEAP Settings Refer to the EAP Authentication section on page 160 and the Using the Site Survey tool section on EAP-PEAP Settings EAP-TTLS Settings EAP-TTLS Settings (Cont.) EAP-TLS Settings options. feature. EAP-TLS Settings (Cont.) Client certificate configuration Calibration Page Other Settings Cache Settings Page Password Settings Page 1. 2. 3. Page Upgrading Firmware Upgrading the Modero Firmware via the USB port Step 1: Configure the panel for a USB Connection Type 1. 2. 3. 4. 5. Page Page 21. Step 3: Confirm and Upgrade the firmware via the USB port 1. 2. 3. A B A Special Note for Network Interface Connections 1. 2. Page Page Uploading IR Codes to the MVP-5100 1. 2. 3. Page Page Page Page Page Programming Overview These Page Commands are used in NetLinx Programming Language and are case insensitive. Page Commands @APG @PDR @PHE @PHP @PHT @PPA @PPF @PPG @PPK @PPM @PPN @PPT @PPX @PSE @PSP @PST PAGE PPOF PPOG PPON Programming Numbers RGB triplets and names for basic 88 colors RGB Values for all 88 Basic Colors RGB Values for all 88 Basic Colors (Cont.) Font styles and ID numbers RGB Values for all 88 Basic Colors (Cont.) Default Font Styles and ID Numbers Border styles and Programming numbers Border styles can be used to program borders on buttons, sliders, and popup pages. Border Styles and Programming Numbers TPD4 Border Styles by Name Page TPD4 Border Styles by Name (Cont.) "^" Button Commands command. notation. "^" Button Commands ^ANI ^BAU ^BCB ^BCF ^BCT ^BDO ^BFB ^BIM ^BLN ^BMC ^BMF 1 4 789 6 32 5 0 Zero can be used for an absolu te positio n ^BMF (Cont.) ^BMI ^BML ^BMP ^BNC ^BNN ^BNT ^BOP ^BOR ^BOS ^BPP ^BRD ^BSF ^BSM ^BSO ^BVL ^BVN ^BVP ^BVT ^BWW ^CPF ^DLD ^DPF ^ENA ^FON 0 = Normal ^GDI ^GIV 0 23 ^GLH ^GLL ^GRD ^GRU ^GSC ^GSN ^ICO ^IRM ^JSB ^JSI ^JST ^MBT ^MDC ^SHO ^TEC ^TEF ^TXT Miscellaneous MVP Strings back to the Master The following two strings are sent by the MVP panel back to the communicating Master: MVP Panel Lock Passcode commands ^UNI MVP Strings to Master Text Effects Names The following is a listing of text effects names associated with the ^TEF command on page 129. MVP Panel Lock Passcode Commands (Cont.) ^LPR ^LPS Button Query Commands DEFINE_EVENT Text Effects (Cont.) All custom events have the following 7 fields: Custom Event Fields Button Query Commands ?BCB ?BCF ?BCT ?BMP ?BOP ?BRD ?BWW ?FON ?ICO ?JSB ?JSI ?JST ?TEC ?TEF ?TXT Panel Runtime Operations Panel Runtime Operation Commands ABEEP ADBEEP @AKB @AKP @AKR BEEP BRIT @BRT @EKP PKEYP @PKP SETUP SHUTDOWN @SOU @TKP TPAGEON TPAGEOFF @VKB Input Commands These Send Commands are case insensitive. Input Commands ^CAL ^KPS Embedded codes The following is a list of G4 compatible embedded codes: Embedded Codes Panel Setup Commands These commands are case insensitive. Panel Setup Commands ^MUT @PWD Page Battery Life and Replacement Overview Power Management Battery Replacement Appendix A: Text Formatting Text Formatting Codes for Bargraphs/Joysticks Bargraph Text Code Inputs Formatting Code Operations Example Text Area Input Masking Input mask character types Input mask ranges [0|255] This allows a user to enter a value from 0 to 255. Input mask next field characters Input mask literals Input mask output examples URL Resources Special escape sequences Appendix B: Wireless Technology Overview of Wireless Technology Terminology Page Page EAP Authentication EAP characteristics EAP communication overview 1. 2. 3. 4. 5. AMX Certificate Upload Utility How to Upload a Certificate File 1. 2. 3. Page Appendix C: Troubleshooting Panel Doesnt Respond To Touches Battery Will Not Hold Or Take A Charge 1. 2.