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| Technical Support (FAQ) | AOC 7KLR |
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| Problem | Possible Solution |
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| Power LED is not ON | • Make sure the power cord is properly connected to a grounded power outlet |
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| and to the monitor. |
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| No Plug & Play | • Confirm that your computer is Plug & Play compatible. |
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| • Confirm that your video card is Plug & Play compatible. |
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| • Inspect the video cable and make sure that none of the pins are bent. |
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| • Make sure the AOC monitor drivers are installed |
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| (AOC monitor drivers are available at: www.aocmonitor.com) |
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| Picture is fuzzy | • Adjust the Contrast and Brightness settings. |
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| Picture bounces or a | • Move electrical devices away from the monitor. They may be causing electrical |
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| wave pattern is | interference. |
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| present in the picture |
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| Power LED is ON | • Press a key on the keyboard or wiggle the mouse to |
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| (green or orange light | • Make sure the video cable is properly connected to the computer. |
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| is ON) but there is no | • Inspect the video cable and make sure none of the pins are bent. |
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| video or picture. |
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| • Make sure your computer is operating correctly by pressing the CAPS LOCK |
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| key and observing whether the CAPS LOCK light turns ON or OFF. |
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| Missing one of the | • Inspect the video cable and make sure that none of the pins are bent. |
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| primary colors (RED, | • Make sure the video cable is properly connected to the computer. |
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| GREEN, or BLUE) |
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| Screen image is not | • Adjust the Horizontal, Vertical or Zoom settings in the OSD window. |
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| centered or sized |
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| properly |
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| Picture has color | • Adjust the User Color setting in the OSD window. |
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| defects (white doesn’t |
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| look white) |
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| AOC 7KLR | 11 | v2_123102 |
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