Kodak Digital Photo Frame Frequently asked questions, Can’t find my network. What should I do?

8

Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Step-by-Step Solutions & Repair.

Frequently asked questions

I already have KODAK EASYSHARE Software on my computer. Do I have to install it again?

The CD that was packaged with your frame contains a special version of EASYSHARE Software that lets your computer share pictures with your frame. Install it to upgrade to this special software version. See page 8.

I lost my Internet connection in the middle of my setup. What should I do?

Reconnect to the Internet and repeat the installation and setup, starting on page 5.

I can’t find my network. What should I do?

■Is your network set up to broadcast SSID? If not, you must enter your wireless network information manually (see If your wireless network is not found, page 8). The person who set up your network can help you with the necessary information.

■Does your network have security enabled (WEP or WPA)? If so, see page 6.

I can’t find my network computer. What should I do?

■Make sure your router and your computer are on.

■Make sure your computer is on your wireless network. See the documentation that came with your router and your computer.

■Make sure you allowed your frame to share content with your computer (also known as enabling media sharing). If you didn’t select ’Enable media sharing’ during the initial software installation and setup (see page 9), you can do so now. Here’s how:

63 www.kodak.com/go/support