Problem and Possible Cause

Solution

The replace battery indicator is illuminated

The battery has a weak charge.

Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery.

The replacement battery is not properly	Ensure that the battery connector is securely connected.
connected.

Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit.

If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower

Image 16

Contents

Smart-UPSUPS Contents Smart-UPS Factory Warranty Safety OverviewProduct Description Product Overview 1000/1500 VA 120 Vac 750 VA 120 Vac Rear panels1000/1500 VA 230 Vac Specifications InstallationEnvironmental Specifications Operating Conditions Operation Rear Panel FeaturesConnect Equipment to the UPS Using the display interface Display InterfaceOverview Standard menus Advanced menus Configuration UPS SettingsStart-up Settings General Settings Low Battery Battery Replacement Audible AlarmBattery Self Setting Main Outlet Group and the Switched Outlet Group Using the Main Outlet Group and the Switched Outlet Group Network Management Card Settings Emergency Power Off EPO OverviewNormally open contacts Normally closed contacts Troubleshooting UPS does not provide expected backup timeDisplay interface indicators flash sequentially UPS is emitting an audible beeping sound Replace battery indicator is illuminated Problem and Possible CauseDisplay interface has a Site Wiring Fault message Service and Support Service Transport the unit APC Worldwide Customer Support Smart-UPS Factory Warranty Limited Warranty Harmonized Standards Applicable CouncilDirectives Type of Equipment Model Numbers 990-3534-001 06/2009