Problem and Possible Cause

Solution

All LEDs are illuminated and the UPS is plugged into a wall outlet

The UPS has shut down and the battery has discharged from an extended outage.

None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.

The Replace Battery LED is illuminated

The battery has a weak charge.

Allow the battery to recharge for at least four hours. Then, perform a self-test.

If the problem persists after recharging, replace the battery.

 

 

 

The replacement battery is not

Be sure that the battery connector is securely connected.

properly connected.

 

The UPS displays a site wiring fault message

Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit.

If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U

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APC SMX750 VA, SMX48RMBP2U, SMX 1500 VA Replace Battery LED is illuminated, UPS displays a site wiring fault message