|
| Troubleshooting |
|
| |
Problem and/or Possible Cause |
| Solution |
|
|
|
There is no utility power |
| |
|
| |
There is no utility power and the UPS is |
| Use the cold start feature to supply power to the connected equipment from |
off |
| the UPS battery(s). |
|
| Press and hold the Test button. The unit will emit two beeps, one short beep |
|
| and one long beep. Release the button during the second beep. |
|
| |
UPS operates on battery although line voltage exists | ||
|
| |
The UPS input circuit breaker trips. |
| Unplug all nonessential equipment from the UPS. |
|
| Reset the circuit breaker. |
|
|
|
Your system is experiencing very high, |
| Move the UPS to a different outlet on a different circuit: Inexpensive fuel |
low or distorted line voltage. |
| powered generators may distort the voltage. Test the input voltage with the |
|
| utility voltage display, (see Operation). If acceptable to the connected |
|
| equipment, reduce the UPS sensitivity. |
|
| |
Battery Charge and Load LEDs flash simultaneously | ||
|
| |
The UPS has shut down |
| Check that the room temperature is within the specified limits for operation. |
The internal temperature of the UPS has |
| Check that the UPS is properly installed, allowing for adequate ventilation. |
exceeded the allowable threshold for |
| Allow the UPS to cool down. Restart the UPS. |
safe operation. |
| |
|
| |
|
|
|
Diagnostic utility voltage |
| |
|
| |
All five LEDs are illuminated. |
| The line voltage is extremely high and should be checked by an electrician. |
|
|
|
There is no LED illumination. |
| If the UPS is plugged into a properly functioning utility power outlet, the line |
|
| voltage is extremely low and should be checked by an electrician. |
|
|
|
|
| |
|
| |
There is no LED illumination. |
| The UPS is running on battery, or it must be turned on. |
|
|
|
The LED is blinking. |
| The UPS is running an internal |
|
|
|
Software/Network integration problems |
| |
|
| |
Network Management Card difficulties. |
| Refer to the Network Management Card user guide on the CD shipped with |
|
| the Network Management Card. |
|
|
|
Communication problems between the |
| Ensure the correct communication cable |
UPS and PowerChute software. |
| Refer to the PowerChute user manual on the CD shipped with the software. |
|
| |
|
|
|
11
