Problem and Possible Cause

Solution

Fault and Overload indicators are illuminated and the UPS emits a sustained alarm tone

The UPS is not sending power to connected equipment.

Connected equipment exceeds specified “maximum load” as defined in Specifications on APC Web site, www.apc.com.

The alarm remains on until the overload is removed. Disconnect nonessential equipment from UPS to eliminate overload condition.

The UPS will not provide power from batteries in the event of a utility voltage interruption.

There is no utility power

There is no utility power and the

Use the Cold Start feature to supply power to connected equipment from UPS

UPS is off.

battery(s).

 

Press and hold the ON button. There will be a short beep followed by a longer

 

beep. Release the button during second beep.

 

 

Diagnostic utility voltage feature

 

 

 

All five LEDs are illuminated.

The line voltage is extremely high and should be checked by an electrician.

 

 

There is no LED illumination.

The line voltage is extremely low and should be checked by an electrician.

 

 

On Line indicator

 

 

 

There is no LED illumination.

The UPS is running on battery, or it must be turned on.

 

 

The LED is blinking.

The UPS is running an internal self-test.

Maintenance and Transport

Battery replacement

This UPS has a replacable, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards. Leave the UPS and connected load on during the replacement procedure.

Once the battery modules have been disconnected the connected equipment is not protected from power outages.

When the battery modules have been replaced the LED on the display interface will prompt the user to enter a new battery replacement date.

Refer to the appropriate replacement battery user manual for installation instructions. See your dealer or contact APC at www.apc.com for information on replacement batteries.

Be sure to deliver spent batteries to a recycling facility or ship to APC in the replacement battery packing material.

Prepare the UPS for transport

1.Disconnect the UPS from all internal and external batteries.

2.Shut down and disconnect all equipment connected to the UPS.

3.Shut down and disconnect the UPS from utility power.

4.Follow shipping instructions outlined in “Service” on page 13 of this manual.

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SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U

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APC 1500XL, SURTA2200RMXL2U, 1500RMXL2U manual Maintenance and Transport, Battery replacement, Prepare the UPS for transport