Troubleshooting
Setting up a home theater system can seem like a daunting task. The speaker connections are usually the easiest part. It is important to plan out how you will be connecting your components and speakers before you start. Read the instructions provided with your components even if you don’t usually read instructions. You will save yourself a lot of time and potential aggravation. Below are possible solutions to some common problems.
I'm certain all my equipment is hooked up correctly. Why don’t I have sound?
·Check your receiver to see if it has A and B or 1 and 2 buttons or switches to control the output to two sets of speakers. If this is the case, check to make sure that this switch is set to correspond with your speaker connections.
·Your receiver may also have a button or switch marked Tape Monitor or it may simply say Tape. First turn the volume all the way down on your receiver. Turn off the “tape” monitor function by making sure that the button or switch is not depressed or in the “on” position.
Why don't I get any bass?
·Check to make sure that the powered subwoofer is plugged in to a working power outlet. The power indicator lamp should light up.
·Check to make sure that the sub’s gain (volume) knob is set high enough and that the frequency knob is set between 85 and 120 Hz.
·Try reversing the phase of the subwoofer using the phase switch on the rear panel.
·The position of the woofer in a subwoofer/satellite system in a room with respect to walls and floors will have a major influence on the bass output from your speakers. Generally, a speaker will have the MOST bass when it's in a corner, a little LESS when it is against the wall but not in a corner, and LEAST when it is away from the walls and off the floor. If you are getting low bass output and your speakers are in phase, experiment with the room position of your speakers. See our Speaker Placement section for a more detailed discussion on how room position influences the bass output of speakers.
·If you have a Dolby Digital receiver, be sure that the speaker selection is set to small so that the low level signal is being sent to the subwoofer. (see your receiver manual)
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