TroubleshootingSymptom Charts/Internal Modem - 30

Internal Modem

Strange mix of

1

Verify that baud rate and data format settings of

characters appears on

 

communications application are compatible with internal

screen

2

modem and remote modem.

 

Check phone cord connection and operation.

 

3

Remove and reseat modem card.

 

4

Verify that System is 7.1 or later.

 

5

Replace modem card.

 

6

Replace daughterboard.

 

7

Replace motherboard.

Modem interferes

1

Remove and reseat modem card.

with system sound

2

Replace modem board.

 

3

Replace interconnect card.

 

4

Replace motherboard.

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Apple 165, 160 manual Internal Modem