Tips and Troubleshooting

6

 

Most problems with iPod classic can be solved quickly by following the advice in this chapter.

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with iPod classic. Try these steps one at a time until your issue is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

ÂReset iPod classic. See “General Suggestions,” below.

ÂRetry with a different USB port if you cannot see iPod classic in iTunes.

ÂRestart your computer, and make sure you have the latest software updates installed.

ÂReinstall iTunes software from the latest version on the web.

ÂRestore iPod classic. See “Updating and Restoring iPod Software” on page 63.

General Suggestions

Most problems with iPod classic can be solved by resetting it. First, make sure iPod classic is charged.

To reset iPod classic:

1Toggle the Hold switch on and off (slide it to HOLD and then back again).

2Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.

If iPod classic won’t turn on or respond

ÂMake sure the Hold switch isn’t set to HOLD.

ÂThe iPod classic battery might need to be recharged. Connect iPod classic to your computer or to an Apple USB Power Adapter and let the battery recharge. Look for the lightning bolt icon on the iPod classic screen to verify that iPod classic is receiving a charge.

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Apple MB150ZP/A, FB145LL/A Tips and Troubleshooting, General Suggestions, Rs Reset, Retry, Restart, Reinstall, Restore
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MB527LL/A, FB147LL/A, MB150, MB145ZY/A, FB145LL/A specifications

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