Restoring Your Computer’s Software | Apple iBook G4 manual

4If Apple Hardware Test detects a problem, it displays an error code. Make a note of the error code before pursuing support options. If Apple Hardware Test does not detect a hardware failure, the problem may be software-related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read Me file on the Apple Hardware Test CD or on the first Software Install and Restore DVD.

If you have problems with your Internet connection

•Make sure your telephone line or network cable is connected and functioning properly.

•If you are using a dial-up Internet connection, make sure that your telephone cord is plugged into the modem port (marked with the W icon) and not the Ethernet port (marked with the G icon) on the computer.

•Open the Network pane of System Preferences and verify the information entered there with your Internet service provider (ISP) or network administrator.

If you have a problem using your computer or working with the Mac OS

•If the answers to your questions are not in this manual, look in Mac OS Help for instructions and troubleshooting information.

•Check the Apple Support website at www.apple.com/support for the latest troubleshooting information and software updates.

Restoring Your Computer’s Software

Use the software install and restore discs that came with your computer to install Mac OS X, applications, and Classic support.

To install Mac OS X:

1Back up essential files, if possible.

2Insert the software install and restore disc that came with your computer.

•If you have an iBook G4 Mac OS X Install Disc 1 CD, insert it into your computer.

•If you have two iBook G4 Software Install and Restore DVDs, insert the first disc into your computer.

3Double-click the “Install Mac OS X” icon.

4Follow the onscreen instructions.

Note: If you’re experiencing problems and the computer won’t start up, try using FireWire Target Disk Mode to transfer your files to another computer (see page 35). Then restart the computer by inserting the software install and restore disc into the optical drive and restarting the computer.

Chapter 5 Troubleshooting

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Apple iBook G4 Restoring Your Computer’s Software, If you have problems with your Internet connection, To install Mac OS

Contents

Getting Started Page Contents Appendix B Appendix aAppendix C Appendix D Getting Started Your iBook G4 is a full-featured notebook computer Basic Features of Your iBook G4 Sleep indicator light Volume controlsPower button Power adapter port Additional Features of Your iBook G4 Internal modem port FireWire 400 portEthernet port 10/100Base-T Two USB 2.0 Universal Serial Bus ports Plug In the Power Adapter Setting Up To connect to a phone line Connect Your Cables Turn On Your iBook G4 To connect to a DSL or cable modem or an Ethernet network To turn on the computer, press the Power button Nothing happens when you press the Power button Problems Turning the Computer On? Shutting Down Your iBook G4 How Do I Turn My iBook G4 Off?Putting Your iBook G4 to Sleep What’s Next? Calibrating Your New BatteryTo initially calibrate your battery, follow these steps Mac OS Help What If I Have More Questions?Other Support Page Basics Basics Adjusting Your DisplayTo adjust the resolution on your display Using Your Power Adapter Tips for Using the Trackpad Using the Trackpad Using a Mouse Using the Keyboard Learning About Mac OS Customizing Your Desktop and Setting Your Preferences To set up a printer Connecting to a Printer Keeping Your Software Up to Date Playing a CD and Connecting HeadphonesMonitoring Printing To monitor printing To check for updated software Connecting a Camera or Other FireWire or USB DeviceConnecting to a Network Transferring Files to Another Computer Using the Internet To force an application to quit When an Application FreezesPage Using Your Computer Universal Serial Bus USB Using USB Devices For More Information on USB USB Devices and Battery PowerUsing Multiple USB Devices at the Same Time Using FireWire Devices FireWire For More Information on FireWire FireWire Devices and Battery PowerConnecting Your iBook G4 to Another Computer Using FireWire How AirPort Extreme Provides Wireless Internet Access AirPort Extreme Wireless Networking and Internet Access For More Information on AirPort Extreme Using Bluetooth DevicesFor More Information on Bluetooth Wireless Technology Ethernet 10/100Base-T For More Information on Using Ethernet External Video Support VGA, Composite, and S-Video Using Your Modem Turn on the external display or projector Connecting an External Display or Projector Connecting a Television, VCR, or Other Video Device Using Your Optical DriveFor More Information on Using an External Monitor or TV To connect a TV, VCR, or other video device to the iBook G4 Inserting a CD or DVD Disc To install or use programs from a CD or DVD discEjecting a Disc To eject a disc, do one of the following Recording CD-R and CD-RW Discs Playing DVD-Video DiscsFor More Information To record data on a CD-R or CD-RW disc To record data on DVD-R discs Recording Information on a DVDTo burn an iDVD project onto a blank DVD-R disc Battery Connecting Speakers and Audio Devices To remove the battery Removing and Replacing the Battery To replace the battery Charging a Battery For More Information on Your iBook G4 Battery Battery-Conservation Tips For More Information on Security Options Security SlotPage Enhancing Your Computer Installing an AirPort Extreme Card or Additional Memory Removing the Battery and Keyboard Enhancing Your Computer To install an AirPort Extreme Card Installing an AirPort Extreme Card To install additional memory Installing Additional Memory 30O Replacing the Keyboard and Battery Enhancing Your Computer Making Sure Your Computer Recognizes the New Memory Page If the computer won’t respond or the pointer won’t move Problems That Prevent You From Using Your Computer If the computer won’t turn on or start up Try using Disk Utility to repair the disk If you forgot your password Other ProblemsIf you have a problem with an application If the display suddenly goes black or your system freezes To use Apple Hardware Test If you suspect a problem with your computer hardwareIf you have trouble ejecting a disc Restoring Your Computer’s Software If you have problems with your Internet connectionTo install Mac OS Locating Your Product Serial Number To install applications and Classic support Operating Environment Power Adapter Battery Carrying Your iBook G4 Cleaning Your iBook G4 DisplayStoring Your iBook G4 Appendix Plugging In the Power Adapter Safety Instructions for Setting Up and Using Your ComputerConnecting a Phone Line to the Internal Modem Using Your iBook G4 General Safety Instructions For More Information Battery Connectors and PortsAvoid Hearing Damage Apple and the Environment Chair ErgonomicsKeyboard and Trackpad Built-in Display External Mouse Before you connect to the Internet There are four kinds of Internet connections To find the settings on a Windows PC To find the settings on a Mac OS X computerTo find the settings on a Mac OS 9 computer PPP Gathering the Information You Need Entering Your Information Dial-Up Modem With Point-to-Point Protocol PPP Connections To test your Internet configuration DSL, Cable Modem, or LAN Internet Connections To set up Network preferences for the built-in Ethernet port To set up a manual configuration Manual Configuration To set up a Dhcp configuration Dhcp Configuration To set up a PPPoE connection PPPoE Configuration Appendix C Connecting to the Internet To check if you have access to an AirPort Extreme network AirPort Extreme Wireless ConnectionSetting Up an AirPort Extreme Connection Manually Appendix C Connecting to the Internet To test your AirPort Extreme connection PPPoE Connections Troubleshooting Your ConnectionCable Modem, DSL, and LAN Internet Connections Network Connections Page Top Ten Questions How does the Mac OS X interface work? How do I make my iBook G4 battery last longer? Forgot my password. How do I reset it? Page Industry Canada Statement FCC Compliance StatementVcci Class B Statement European Community Radio and Television Interference Laser Information Battery Disposal InformationExposure to Radio Frequency Energy Mouse and Keyboard Information Information You Need in the United States Telephone Line ProblemsTelephone Consumer Protection Act Information You Need in Canada 100 Information You Need in the United KingdomInformationen fur Deutschland Information You Need in Australia Informations pour la FranceInformation You Need in New Zealand 101Page 103 Index Index 104 105 106 USB