Apple MC497LL/A manual Restarting and Resetting iPad, IPad Still Doesn’t Respond After Reset

Restarting and Resetting iPad

If something isn’t working right, try restarting iPad, force quitting an app, or resetting iPad.

Restart iPad: Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.

Force quit an app: Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the app quits.

If you can’t turn off iPad or if the problem continues, you may need to reset iPad. This should be done only if turning iPad off and on doesn’t resolve the problem.

Reset iPad: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

iPad Still Doesn’t Respond After Reset

ÂÂ Reset iPad settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your settings are reset, but your data and media aren’t deleted.

ÂÂ If that doesn’t work, erase all content on iPad. See “Resetting iPad” on page 150.

ÂÂ If that doesn’t work, restore the iPad software. See “Removing a Backup” on page 164.

Safety, Service, and Support Information

The following table describes where to get more iPad-related safety, software, and service information.

To learn about	Do this
Using iPad safely	See the iPad Important Product Information Guide
	at support.apple.com/manuals/ipad for the latest
	safety and regulatory information.
iPad service and support, tips, forums, and	Go to www.apple.com/support/ipad.
Apple software downloads
The latest information about iPad	Go to www.apple.com/ipad.
Managing your Apple ID account	Go to appleid.apple.com.
Using iTunes	Open iTunes and choose Help > iTunes Help. For
	an online iTunes tutorial (available in some areas
	only), go to www.apple.com/support/itunes.
MobileMe	Go to www.me.com.

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Appendix B    Tips and Troubleshooting