Manuals / Apple / Cell Phone / Cell Phone

Apple MB716LL/A ITunes and Syncing, IPhone Doesn’t Appear in iTunes, Syncing Doesn’t Work, 195

Models: A1241 MC136LL/A MB715LL/A MB716LL/A MB496LL/A MC555LL/A MB384LL/A MB704LL/A MB046LL/A MA501LL/A MA712LL/A MC135LL/A MC640LL/A MB702LL/B MB048LL/A MC637LL/A A1324 MB496SL/A MB717LL/A

1 217

Download 217 pages 33.6 Kb

Page 195

iTunes and Syncing

iPhone Doesn’t Appear in iTunes

•The iPhone battery might need to be recharged. For information about charging iPhone, see “Charging the Battery” on page 43.

•Disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).

•Turn iPhone off and back on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. Tap Unlock and enter your SIM’s PIN if the SIM is locked.

Important: If you enter the PIN incorrectly three times, you may need to enter a Personal Unlocking Key (PUK) to enable your SIM card again. Refer to the SIM card documentation or contact your carrier.

•Restart your computer and reconnect iPhone to your computer.

•Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.

Syncing Doesn’t Work

•The iPhone battery might need to be recharged. For information about charging iPhone, see “Charging the Battery” on page 43.

•Disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).

•Turn iPhone off and back on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. Tap Unlock and enter your SIM’s PIN if the SIM is locked.

Important: If you enter the PIN incorrectly three times, you may need to enter a Personal Unlocking Key (PUK) to enable your SIM card again. Refer to the SIM card documentation or contact your carrier.

•Restart your computer and reconnect iPhone to your computer.

•Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.

Contacts, Calendars, or Bookmarks Don’t Sync

•Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.

Appendix A    Troubleshooting

195

Image 195

Apple MB716LL/A, MC555LL/A, MB048LL/A, A1324 ITunes and Syncing, IPhone Doesn’t Appear in iTunes, Syncing Doesn’t Work, 195

Contents

IPhone User Guide Contents Messages MailSafari IPod Maps CameraYouTube Stocks ITunes Store SettingsClock Calculator Compass AccessibilityAppendix a Troubleshooting App Store Index Appendix B Other ResourcesPage Getting Started Viewing the User Guide on iPhoneWhat You Need Registering iPhone Installing the SIM CardInstall the SIM card Activating iPhone Register iPhone Setting Up iPhone Using VoiceOverSyncing About Syncing Syncing with iTunes IPhone Settings Panes in iTunes Set up iTunes syncingSummary Pane Info Pane Music, Movies, TV Shows, Podcasts, and iTunes U Panes Preventing Automatic SyncingApplications Pane Ringtones Pane Setting Up Accounts Set up an account on iPhoneMail, Contacts, and Calendar Accounts AOL Installing Configuration Profiles Install a configuration profilePush Accounts Disconnecting iPhone from Your Computer IPhone Included Accessories BasicsIPhone at a Glance Status Icons Battery Wi-FiAlarm Bluetooth IPhone Applications Home Screen Maps CameraYouTube Stocks Rearrange icons Customizing the Home Screen Sleep/Wake Button Buttons Turn iPhone completely off Volume ButtonsLock iPhone Unlock iPhone Open an application Tap an icon Ring/Silent SwitchTouchscreen Opening Applications Scrolling Zooming In or Out Lists Viewing in Landscape Onscreen Keyboard Enter text Typing Dictionary EditingAccept or reject dictionary suggestions Basics Turn international keyboards on or off International Keyboards Enter handwritten Simplified or Traditional Chinese Enter Traditional Chinese Zhuyin Application What’s searched Searching Voice Control Return to previous song Stereo HeadsetPause a song or video Skip to the next song How iPhone Connects to the Internet Connecting to the Internet Cellular Data Network Access Joining a Wi-Fi Network Set up a tethering connection Internet Access on an AirplaneVPN Access Using iPhone as a Modem Charging the Battery Battery Maximizing Battery Life Replacing the Battery Security Features Restarting and Resetting iPhone Cleaning iPhone Phone Phone CallsMaking Calls Voice Dialing While On a Call Receiving Calls Create a conference call Second CallsConference Calls Respond to a second call Talk privately with a call Visual VoicemailEmergency Calls Drop one call Setting Up Voicemail Checking VoicemailChange your greeting Listen to a deleted message Deleting MessagesGetting Contact Information See a caller’s contact information Tap next to a message Favorites Ringtones and the Ring/Silent SwitchRing/Silent Switch and Vibrate Modes Contacts Purchasing Ringtones Bluetooth DevicesSetting Ringtones Pairing a Device with iPhone International Calls Phone Phone Compose and send a message Setting Up Email AccountsMail Sending Email Checking and Reading Email Zoom in on part of a message Resize any column of text to fit the screenResize a message manually See a link’s destination address Follow a link Add an email recipient to your contacts list Open a meeting invitation Tap the invitationPreview, Adobe Acrobat See all the recipients of a message Organizing Email Searching Email Mail Safari Viewing WebpagesOpening Webpages Zooming and Scrolling Navigating WebpagesFollow a link on a webpage Tap the link Entering Text and Filling Out Forms Opening Multiple Pages Sync bookmarks with your computer Searching the WebBookmarks Search the web Delete a web clip Web Clips Getting Music, Video, and More Syncing Content from iTunesSet iTunes to sync iPod content IPod Manually Managing Content Purchasing and Downloading Content from the iTunes StoreSet up iPhone for manually managing content Playing Songs Transferring Purchased Content to Another ComputerMusic and Other Audio Converting Videos for iPhone Rewind or fast-forward Touch and hold Raise or lower the volumeControlling Song Playback Pause a song Display a song’s lyrics Additional Song ControlsReturn to the iPod browse lists Return to the Now Playing screen Podcast and Audiobook Controls Play back the last 30 seconds Using Voice Control with iPodSend an email link to this podcast Skip to any point Return to the cover Browsing Album Covers in Cover FlowBrowse album covers Play any track Using Genius on iPhone Viewing All Tracks on an AlbumSearching Music Make a Genius playlist on iPhone Videos Making On-The-Go PlaylistsMake an on-the-go playlist Controlling Video Playback Playing Videos Watching Rented Movies Searching Video Watching Videos on a TV Deleting Videos from iPhone Setting a Sleep Timer Changing the Browse Buttons Sending and Receiving Messages Messages Send a message to a favorite or to a recent call Sending Voice Memos Sharing Photos and Videos Editing Conversations Using Contact Information and Links Managing Previews and Alerts Calendar About CalendarSyncing Calendars Viewing Your Calendar Searching Calendars Subscribing to and Sharing CalendarsSubscribe to a CalDAV or .ics calendar Adding Calendar Events to iPhone Edit an eventDelete an event Respond to an invitation in Calendar Responding to Meeting Invitations Alerts Create an iPhone version of a video PhotosAbout Photos Syncing Photos and Videos with Your Computer View photos and videos Viewing Photos and Videos Slideshows 100 Photos Sending a Photo or Video in an Email or MMS MessageCopying and Pasting Photos and Videos Adding a Photo or Video to a MobileMe Gallery Publishing Videos to YouTube Publish a video to You TubePhotos 101 Set a photo as wallpaper Assigning a Photo to a ContactWallpaper Assign a photo to a contact Camera About Camera103 104 Camera Taking Photos and Recording Videos Viewing and Sharing Photos and Videos Trimming VideosCamera 105 Uploading Photos and Videos to Your Computer Trim a video106 Camera 107 YouTubeFinding and Viewing Videos Search for a video Controlling Video Playback Play a video Tap the videoShow or hide the video controls Tap the screen Getting More Information Managing Videos Delete a video from a playlist Using YouTube Account Features YouTube 111 Sending Videos to YouTube 112 StocksViewing Stock Quotes Add a stock, fund, or index to the stock reader Stocks 113 114 MapsFinding and Viewing Locations Find a location and see a map Pan or scroll to another part of the map Find your current location and turn tracking mode on TapZoom in to a part of a map Zoom out 116 Maps Maps 117 118 Maps Bookmarking Locations Getting DirectionsGet directions 120 Maps Switch start and end points, for reverse directions Tap Maps 121 Showing Traffic ConditionsFinding and Contacting Businesses Find businesses in an area 122 Maps 123 WeatherViewing Weather Summaries Add a city 124 Weather Getting More Weather Information Voice Memos Recording Voice Memos125 Play a voice memo you’ve previously recorded Listening to Voice MemosRecord a voice memo Play back a voice memo you just recorded Tap Managing Voice Memos Listen through the built-in speaker Tap SpeakerVoice Memos 127 Share a voice memo Trimming Voice MemosSharing Voice Memos Trim a voice memo Syncing Voice Memos Sync the Voice Memos playlist to iPhoneVoice Memos 129 130 Writing and Reading Notes Search for notes Searching NotesEmailing Notes Syncing Notes 132 ClockWorld Clocks Add a clock Use the stopwatch to time an event AlarmsSet an alarm Stopwatch 134 Clock Timer 135 Using the CalculatorCalculator18 Standard Memory Functions Scientific Calculator Keys 2nd136 Calculator Cos LogSin Sin-1 Settings Airplane Mode138 Settings 139 Wi-Fi Notifications 140 Settings Sounds and the Ring/Silent Switch Settings 141Carrier About 142 SettingsBrightness General Settings 143 UsageNetwork Bluetooth Location Services144 Settings Settings 145 Auto-LockPasscode Lock 146 Settings RestrictionsTurn on restrictions Settings 147 HomeDate and Time 148 Settings KeyboardInternational Settings 149 Resetting iPhone 150 Settings Mail, Contacts, CalendarsAccounts Fetch New Data Settings 151 152 Settings Phone Settings 153 Call Waiting Using iPhone with a Teletype TTY MachineCalling from Abroad Call Forwarding Turn the SIM PIN on or off Changing Your Voicemail PasswordAccessing Your Carrier’s Services Locking Your SIM Card Security 156 SettingsSafari General Settings 157 MessagesDeveloper Video 158 SettingsIPod Music Nike + iPod Settings 159Photos Store ITunes Store About the iTunes Store160 ITunes Store 161 Finding Music, Videos, and More 162 ITunes Store Purchasing RingtonesPurchasing Music or Audiobooks Purchase and download ringtones Purchasing or Renting Videos Preview a video Tap Preview Purchase or rent a videoITunes Store 163 164 ITunes Store Streaming or Downloading Podcasts See the status of pre-ordered items Tap Downloads Syncing Purchased ContentChecking Download Status See the status of items being downloaded Tap Downloads 166 ITunes Store Viewing Account InformationVerifying Purchases Verify your purchases 167 App StoreAbout the App Store Browsing and Searching 168 App Store App Store 169 Info Screen Downloading Applications Purchase and download an application170 App Store Write a review Deleting ApplicationsWriting Reviews Delete an App Store application 172 App Store Update an applicationUpdating Applications Syncing Purchased Applications Compass Getting Compass Readings173 174 Compass Compass and Maps Compass 175 176 ContactsAbout Contacts Adding Contacts Set up an Ldap account Searching ContactsContacts 177 Add a contact on iPhone Tap Contacts and tap Managing Contacts on iPhone Contacts 179 Nike + iPod Activating Nike + iPod180 Nike + iPod 181 Additional Nike + iPod Settings 182 Accessibility25Accessibility Features Turn accessibility features on or off in iTunes Setting Up VoiceOver Accessibility 183VoiceOver VoiceOver Gestures 184 Accessibility Select and Activate Accessibility 185Rotor Control Navigate and Read Entering text 186 AccessibilityReading text Browsing a webpage Accessibility 187 Using VoiceOver Stop speaking an item 188 AccessibilityEntering and Editing Text Mute VoiceOver Editing Videos and Voice Memos Using MapsAccessibility 189 Zoom Speak Auto-text 190 AccessibilityWhite on Black Mono Audio Triple-click Home Closed Captioning and Other Helpful Features Instant Messaging IM Chat Universal Access in Mac OSVisual Voicemail Assignable Ringtones IPhone Doesn’t Respond TroubleshootingLow-Battery Image Appears Apple iPhone Support Site Connect-to-iTunes Screen Appears IPhone Still Doesn’t Respond After ResetThis accessory is not made to work with iPhone Appears This accessory is not supported by iPhone Appears Contacts, Calendars, or Bookmarks Don’t Sync ITunes and SyncingIPhone Doesn’t Appear in iTunes Syncing Doesn’t Work Can’t Make or Receive Calls Phone and VoicemailYahoo! or Google Contacts Doesn’t Sync Yahoo! Address Book Still Has Contacts Deleted From iPhone Websites, Text, or Email Aren’t Available You Can’t Remember Your Voicemail PasswordVoicemail Service Is Called When You Tap Voicemail Safari, Text, Mail, and Contacts Can’t Send Email Can’t Receive Email198 199 Email Attachment Won’t Open Pressing Mic Button Doesn’t Resume Music Playback Sound, Music, and VideoGAL Contacts Don’t Appear No Sound ITunes Store Isn’t Available Can’t Purchase ContentITunes Stores Removing the SIM Card Creating Backups Backing Up iPhone202 Remove a backup Restoring from a BackupRemoving a Backup Restore iPhone from a backup Update or restore iPhone Updating and Restoring iPhone Software204 Other Resources Safety, Software, and Service Information Disposal and Recycling Information Obtaining warranty serviceBattery replacement service Using iPhone in an enterprise environment 207 Apple and the Environment 208 Index 209 210 Gprs 211 212 See also Messages MobileMe 16, 23, 25, 176 getting help 213 214 215 USB 216 VPN 019-1650/2009-09