TROUBLESHOOTING GUIDE
Message on | Problem | Typical Solution |
Display |
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Warning! | Conductivity of the water is | 1. Check the salt level and adjust to 3000 ppm (3.0 g/l) or verify salt |
Check /Clean | reduced and is usually | calibration. |
Cell | caused by Low salt, cold | 2. For water temperatures below 65°F (18.3°C), increase salt to |
| water, or a scaled cell. | 3500 ppm (3.5 g/l). |
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| 3. Remove and inspect the cell for white calcium scale. Follow the |
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| instructions on pgs. 41 – 42 to clean the cell. |
| The salt level is below 2800 | Increase salt level to 3500 ppm or increase temperature on heater if applicable. |
| ppm (2.8 g/l) & temperature |
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| below 70°F (21°C). |
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| The salt display differs from | Adjust salt display in the Salt Calibration mode, see pg. 34 to calibrate. |
| salt test. |
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| The cell is scaled. | * Determine frequency of scaling. |
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| • ONE week or less = Power Supply not reversing polarity – contact factory |
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| • TWO weeks or more = Water Chemistry related problem (check the |
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| Saturation Index – see pg. 8) |
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| Adjust water chemistry or adjust “Set Reverse” to a shorter cycle. |
| If this is a new installation… | Verify that the incoming voltage matches the voltage of the Control Unit, see |
|
| pg. 13. |
Warming! | Cell is completely clogged | 1. Check the cell for calcium scale |
Low Amps- | from calcium scale, has | 2. Check for visual wear on the edges of the terminal blades. |
Cell? | failed, or the cell cord is | 3. Check the cell cord for tight connections on the cell and on the power |
| loose or damaged. | supply. Check the cell cord banana terminals and cell plug for burns. |
|
| Tighten or replace as needed. |
| The cell cord is disconnected | Verify cell cables are inserted fully into the Digital base cell connector. |
| The cell is heavily scaled. | Remove and acid wash as described on pgs. 41 - 42. |
| If this is a new installation… | Verify that the incoming voltage matches the voltage of the Control Unit, see |
|
| pg. 13. |
Warning! | Cell is not receiving the | Enter “Test Pool Pilot” mode through the menu. Write down the salt level, |
Low Amps- | expected Amps. | water temperature, and cell volts and amps. |
Cell? |
| • If the volts are |
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| improperly connected, disconnected or loose cell cord, water less than 65oF |
Warning! |
| (18.3°C), a scaled cell, or cell near end of life. Correct as appropriate. |
Check/Clean |
| • If the volts are less than 25, then contact AutoPilot Systems for assistance. |
Cell |
| Installer: If the unit is configured for 230 Vac operation, then verify that that |
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| the input AC voltage is not 115 Vac. Fix wiring or reconfigure the unit as |
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| appropriate. |
Warning! | Temperature is out of range. | 1. Check the |
Bad Temp |
| or loose. |
Sensor? |
| 2. Remove the cable at the |
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| Plug it in, using care to orient it correctly before inserting it. |
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| (Warning: Read warning, instructions and see illustrations in Connecting |
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| the |
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| 3. Otherwise, contact AutoPilot Systems for assistance. |
Warning! | The Electronic Control unit | Turn the Electronic Control unit on. |
Remote | is not sending | Check for disconnected cable. |
Comm Error | communication messages to |
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| the Pool Pilot. |
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