TROUBLESHOOTING GUIDE

Total Control Error Displays

Message on Display

Problem

Typical Solution

 

 

 

Error! Purifier off

Flow at sensors is not detected. Chlorine and acid

Ensure sufficient flow to the flow cell, pg. 44.

Error! Acid off

are not fed under these conditions, until corrected.

Open the inlet and outlet valves to the flow cell.

Check flow at sensors

 

Valve handles should be vertical.

 

 

Verify that the sample water valve is closed,

 

 

valve handle horizontal.

Error! Purifier off

The measured ORP is out of range and may be

Check and secure ORP connections.

Error! Acid off

caused when the sensor is not properly connected

Replace ORP sensor.

Check ORP sensor

or if the sensor is past its useful life. Out of range

 

 

ORP measurement is below 100 mv or above 900

 

 

mv. Chlorine and acid are not fed under these

 

 

conditions, until corrected.

 

Error! Purifier off

The measured ORP has not reached its set point

Clear the ORP overfeed warning by

Error! Acid off

within a user programmable time, between No

programming ORP overfeed OFF and back ON,

ORP overfeed

ORP Overfeed to 120 minutes. The factory setting

pg. 36.

 

is “No ORP overfeed”. Chlorine and acid are not

Check the operation of the purifier mode by

 

fed under these conditions, until corrected.

ensuring proper salt, pH, and stabilizer levels.

 

 

Check and clean ORP sensor.

 

 

Check “Other conditions” on pg. 47.

Error! Purifier off Error! Acid off Check pH sensor

The measured pH is out of range and may be caused when the sensor is not properly connected or if the sensor is past its useful life. Out of range pH measurement is below 4.0 or above 9.9. Chlorine and acid are not fed under these conditions, until corrected.

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