TROUBLESHOOTING GUIDE
Message on | Problem | Typical Solution |
Display |
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Error! Pump | Chlorine production, acid feed for | Follow the instructions for clearing the system as recommended on pg. |
did not prime | pHC and PCC modes, and pump | 44, Check Flow, steps 1 - 10. Then follow these additional steps: |
| operation (when programmed for | 11. Some systems may take longer to prime the pump, such as a solar |
| one speed pump) has stopped due to | system. Increase the Prime Protect to the next higher time setting. |
| inadequate flow. | 12. Disable Prime Protect by setting to “No Prime Protect”. |
Purifier | Purifier locked at 1% | If the water temperature is 55oF (10oC) or colder the Pool Pilot has |
display |
| automatically turned the Chlorine output down to 1% to avoid over- |
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| chlorination. Bacteria and algae stop growing at this temperature so |
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| this should not be a problem. |
| Purifier % fluctuates from adjusted | The AutoPilot unit has a patented process for automatically increasing |
| value | and reducing the chlorine output as the temperature of the water |
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| fluctuates. It is normal for the % output to increase as the water |
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| temperature increases and decrease as the water temperature decreases. |
Blank | The Pool Pilot Display is blank. | 1. If the display is in bright sunlight, then shade the display to read. |
display |
| 2. Verify the external time clock has not turned off the power to the |
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| Control Unit. (Temporarily override the time clock if it is desired |
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| to check out the Pool Pilot.) |
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| 3. Verify that local shut off switch and/or the main circuit breaker for |
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| the Control Unit is turned on. |
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| 4. If power is provided to the unit by an external control device, |
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| verify that power is provided to and from the device. |
Other Conditions:
These conditions may exist in addition to the previous Troubleshooting section.
Message on | Problem | Typical Solution |
Display |
|
|
No error | Cyanuric Acid level lower than | Test and add to recommended range (Dosage is 1lb per 5000 |
messages but | recommended range (60 – 80 ppm). | gallons to increase 25 ppm) |
symptoms are no | Salt Level not within recommended | Test and add to recommended range (Dosage is 5lb per 1000 |
Chlorine detected | range (2500 – 3500 ppm). | gallons to increase 600 ppm) |
in the pool | Purifier Output not set high enough | Super boost (72– hrs) the system and remove the time clock |
| to generate chlorine. | |
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| trippers for 3 days. Increased chlorine will show system is |
| Pump run time not set long enough | functioning properly. Check daily to avoid over chlorinating. |
| to generate chlorine. |
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| Phosphates and Nitrates levels | Test both levels and treat accordingly to reduce these levels. |
| above maximum levels. |
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| Water Chemistry levels within | Test water chemistry and compare against the Saturation Index |
| normal range. | for Proper balance (see pgs. 7 - 8) |
| Pool is being treated or was just | Turn the Pool Pilot to 0% or disconnect the cell cord from the |
| treated for algae using an algaecide | cell. Add and repeat manual additions of pool bleach to maintain |
| treatment containing Sodium | |
| Bromide, which will cause chlorine | continually, then plug the cell cord back on or readjust the % to |
| generation and testing problems. | normal operation. |
Cell inspect due | This is a reminder message to | Remove cell as instructed on pg. 41, inspect and clean if needed, |
SELECT to clear | inspect the cell for scale formation. | reinstall cell and start the system, then press SELECT to reset. |
| The reminder is programmed to | If scale is present, check and adjust the water chemistry |
| display every 2500 | according to the Saturation Index, pg. 8, or adjust the “Set |
| reverse time”, pg. 33. If scaled, the cell may need to be | |
| for | inspected more frequently. |
Pool Pilot SCG | Due to the CR2025 battery missing | Replace the CR2025 battery on the #75003 Digital Control units, |
Check the clock! | or dead. Message only displays at | display board. |
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