TROUBLESHOOTING GUIDE

Message on

Problem

Typical Solution

Display

 

 

Error! Pump

Chlorine production, acid feed for

Follow the instructions for clearing the system as recommended on pg.

did not prime

pHC and PCC modes, and pump

44, Check Flow, steps 1 - 10. Then follow these additional steps:

 

operation (when programmed for

11. Some systems may take longer to prime the pump, such as a solar

 

one speed pump) has stopped due to

system. Increase the Prime Protect to the next higher time setting.

 

inadequate flow.

12. Disable Prime Protect by setting to “No Prime Protect”.

Purifier

Purifier locked at 1%

If the water temperature is 55oF (10oC) or colder the Pool Pilot has

display

 

automatically turned the Chlorine output down to 1% to avoid over-

 

 

chlorination. Bacteria and algae stop growing at this temperature so

 

 

this should not be a problem.

 

Purifier % fluctuates from adjusted

The AutoPilot unit has a patented process for automatically increasing

 

value

and reducing the chlorine output as the temperature of the water

 

 

fluctuates. It is normal for the % output to increase as the water

 

 

temperature increases and decrease as the water temperature decreases.

Blank

The Pool Pilot Display is blank.

1. If the display is in bright sunlight, then shade the display to read.

display

 

2. Verify the external time clock has not turned off the power to the

 

 

Control Unit. (Temporarily override the time clock if it is desired

 

 

to check out the Pool Pilot.)

 

 

3. Verify that local shut off switch and/or the main circuit breaker for

 

 

the Control Unit is turned on.

 

 

4. If power is provided to the unit by an external control device,

 

 

verify that power is provided to and from the device.

Other Conditions:

These conditions may exist in addition to the previous Troubleshooting section.

Message on

Problem

Typical Solution

Display

 

 

No error

Cyanuric Acid level lower than

Test and add to recommended range (Dosage is 1lb per 5000

messages but

recommended range (60 – 80 ppm).

gallons to increase 25 ppm)

symptoms are no

Salt Level not within recommended

Test and add to recommended range (Dosage is 5lb per 1000

Chlorine detected

range (2500 – 3500 ppm).

gallons to increase 600 ppm)

in the pool

Purifier Output not set high enough

Super boost (72– hrs) the system and remove the time clock

 

to generate chlorine.

 

 

trippers for 3 days. Increased chlorine will show system is

 

Pump run time not set long enough

functioning properly. Check daily to avoid over chlorinating.

 

to generate chlorine.

 

 

Phosphates and Nitrates levels

Test both levels and treat accordingly to reduce these levels.

 

above maximum levels.

 

 

Water Chemistry levels within

Test water chemistry and compare against the Saturation Index

 

normal range.

for Proper balance (see pgs. 7 - 8)

 

Pool is being treated or was just

Turn the Pool Pilot to 0% or disconnect the cell cord from the

 

treated for algae using an algaecide

cell. Add and repeat manual additions of pool bleach to maintain

 

treatment containing Sodium

3-5 ppm until able to maintain this residual for 3-4 days

 

Bromide, which will cause chlorine

continually, then plug the cell cord back on or readjust the % to

 

generation and testing problems.

normal operation.

Cell inspect due

This is a reminder message to

Remove cell as instructed on pg. 41, inspect and clean if needed,

SELECT to clear

inspect the cell for scale formation.

reinstall cell and start the system, then press SELECT to reset.

 

The reminder is programmed to

If scale is present, check and adjust the water chemistry

 

display every 2500 amp-hours for

according to the Saturation Index, pg. 8, or adjust the “Set

 

SC-36 and SC-48. Every 5000 hours

reverse time”, pg. 33. If scaled, the cell may need to be

 

for SC-60 and CC-15.

inspected more frequently.

Pool Pilot SCG

Due to the CR2025 battery missing

Replace the CR2025 battery on the #75003 Digital Control units,

Check the clock!

or dead. Message only displays at

display board.

 

start-up.

 

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