Asko W6441WH, W6761, W6021 Common Laundry Problems, Problem Possible Cause Suggested Solution

COMMON LAUNDRY PROBLEMS

Most items can be safely washed in an ASKO washing machine. We recommend that you follow the care label instructions as closely as possible for the best cleaning results. Should problems occur, some possible causes and suggested solutions are listed below.

NOTE: ASKO has no control over what is put in our

appliances once installed in a customer’s home. You are solely responsible for what you wash in your ASKO washing machine.

Problem	Possible Cause	Suggested Solution
Graying	Not using proper amount	You may need to use slightly more detergent if clothes are heavily
	of detergent	soiled, have oily stains, or if your water is very hard. You may need
		less detergent if you have soft water or if you notice detergent residue
		in your clothes.
	Water not hot enough	Select a hotter temperature setting for each type of load.
	Improperly prewashed or	Be sure to add a prewash and/or presoak for heavily soiled or oily
	presoaked	items.
	Washer overload	Once wet, the clothes must have room to tumble freely, especially
		synthetics and permanent press.
	Soap used in hard water	Be sure you use a laundry detergent, not a “soap.” Soap reacts with
	areas	the minerals in hard water to form a soap curd, which can be
		deposited on clothes.
Yellowing	Not enough detergent	Add slightly more detergent.
	Water not hot enough	Use the hottest recommended temperature for each type of load.
	Iron or manganese in	If possible, install a water filter. A small amount of Calgon or other
	water	type of water conditioner added once a week is advisable in hard
		water areas.
Excessive	Machine too full	Permanent press items should be washed in half-loads to prevent
wrinkling		wrinkling. If possible, use a slower spin speed.
	Water too hot	Use lower wash temperature settings.
Shrinkage	Improper washing or	Follow garment care label instructions carefully (see page 7). Some
	drying	fabrics will shrink no matter how they are washed. Some may be
		machine washed but not machine dried.
Knit shrinkage	Overheating	Knits tend to shrink more than woven fabrics. If a knit has been
		heat-shaped, wash in cool or warm water. Dry with the low setting.
	Delayed or gradual	This can occur when special stabilizing finishes are reduced from
	shrinkage	wear or repeated washings. Garment may sometimes be reshaped
		by pressing after washing and drying.
	Poor construction	Shrinkage can occur if the knit fabric was not stretched properly by
		the manufacturer. Press back into shape each time garment is
		washed and dried.
Stains	Incorrect water	Protein stains, such as milk, egg, blood and soy formula should be
	temperature	removed in cold water. Oily stains should be washed in the hottest
		water recommended for each fabric type.
	Old stains	The longer a stain remains on a fabric, the harder it is to remove.
		Treat stains promptly. Do not set stains by machine drying or ironing
		fabrics until stains are completely removed.
Lint or residue	Improper sorting of clothes	Separate clothes that shed lint (chenille and terrycloth) from clothes
left on clothes		that attract lint (synthetics, corduroy, velveteen).
	Non-phosphate detergent	Non-phosphate detergents can combine with minerals in hard water
		and form a residue which can appear to be lint. Use a low phosphate
		detergent. If possible, install a water softener.
	Fabric softener used	Read labels. Most softeners should only be used in the final rinse.
	improperly	Add softener to the softener compartment. If added to the wash cycle,
		softeners can have a reaction with detergents, producing a white
		residue.
	Pilling	Pilling, which can look like lint, is produced by normal wear on cotton/
		polyester blend fabrics. To reduce pilling, wash these fabrics inside
		out. For the best results, wash in the delicate cycle.
Page 22