Useful Information
Answering system (KX-TG4391/KX-TG4392)
Problem | Cause/solution |
The unit does not record new | L The answering system is turned off. Turn it on |
messages. | (page 31). |
| L The message memory is full. Erase |
| unnecessary messages (page 32). |
| L The recording time is set to “Greeting |
| only”. Change the setting (page 36). |
| L If you subscribe to the voice mail service, |
| messages are recorded by your service |
| provider/telephone company not your |
| telephone. Change the unit’s number of rings |
| setting or contact your service |
| provider/telephone company (page 35). |
I cannot operate the answering | L Someone is using the unit. Wait for the other |
system. | user to finish. |
| L A caller is leaving a message. Wait for the |
| caller to finish. |
| L The handset is too far from the base unit. |
| Move closer. |
I cannot operate the answering | L You are entering the wrong remote access |
system remotely. | code. If you forgot the remote access code, |
| store a new remote access code (page 34). |
| L Press each key firmly. |
| L The answering system is turned off. Turn it on |
| (page 35). |
| L You are using a rotary/pulse telephone. Try |
| again using a |
While recording a greeting | L A call is being received. Answer the call and |
message or listening to | try again later. |
messages, the unit rings and |
|
recording stops. |
|
47