Useful Information

Caller ID

Problem

Cause/solution

Caller information is not

L You need to subscribe to Caller ID service.

displayed.

Contact your service provider/telephone

 

company for details.

 

L If your unit is connected to any additional

 

telephone equipment such as a Caller ID box

 

or cordless telephone line socket, plug the

 

unit directly into the wall socket.

 

L Your unit is connected to a telephone line with

 

DSL/ADSL (JetStream) service. We

 

recommend that you contact your DSL/ADSL

 

service provider to have an DSL/ADSL Splitter

 

installed. We do not recommend the use of

 

generic DSL/ADSL filters. Contact your

 

DSL/ADSL provider for details.

 

L Other telephone equipment such as a

 

monitored Burglar Alarm or the modem in the

 

SKY Digital decoder may be interfering with

 

this unit. Disconnect the other equipment and

 

try again.

Caller information is displayed

L Depending on your service

late.

provider/telephone company, the unit may

 

display the caller’s information at 2nd ring or

 

later.

 

L Move closer to the base unit.

Time on the unit is shifted.

L Incorrect time information from incoming

 

Caller ID changes the time. Set the time

 

adjustment to Manual(off) (page 25).

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Panasonic KX-TG4381NZ, KX-TG4382NZ, KX-TG4392NZ, KX-TG4391NZ operating instructions Caller ID Problem Cause/solution