Aspire Digital 3500 Troubleshooting

59

English

English

Troubleshooting

This chapter shows you how to deal with common system problems. Read it

before calling a technician if a problem occurs. Solutions to more serious

problems require opening up the computer. Do not attempt to open the

computer yourself; contact your dealer or authorized service center for

assistance.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers

onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error

messages" below. If the problem cannot be resolved, contact your dealer. See

"Requesting service" on page 26.

Error messages

If you receive an error message, note the message and take the corrective

action. The following table lists the error messages in alphabetical order

together with the recommended course of action.

Error messages Corrective action

CMOS battery bad Contact your dealer or an authorized service center.

CMOS checksum error Contact your dealer or an authorized service center.

Disk boot failure Insert a system (bootable) disk into the floppy drive

(A:), then press <Enter> to reboot.

Equipment

configuration error

Press <F2> (during POST) to enter the BIOS utility;

then press Exit in the BIOS utility to reboot.

Hard disk 0 error Contact your dealer or an authorized service center.

Hard disk 0 extended

type error

Contact your dealer or an authorized service center.

I/O parity error Contact your dealer or an authorized service center.

Keyboard error or no

keyboard connected

Contact your dealer or an authorized service center.

Contents

Main Page First things first Your guides Basic care and tips for using your computer Turning your computer on and off Taking care of your computer Taking care of your AC adaptor Taking care of your battery pack Cleaning and servicing Caution Operation conditions Contents Arcade (for selected models) 27 Taking your notebook PC with you 41 Securing your computer 46 Expanding through options 49 Power management 55 Acer eRecovery 56 Troubleshooting 59 Regulations and safety notices 61 An Aspire tour Front view Closed front view Left view Right view Rear view Base view Specifications Page Page Indicators Launch keys P Touchpad Touchpad basics Page Using the keyboard Lock keys and embedded numeric keypad Windows keys Hotkeys Special keys The Euro symbol The US dollar sign Page Page Using the system utilities Acer eManager Acer GridVista (dual-display compatible) Acer disk-to-disk recovery Restore without a Recovery CD Launch Manager Frequently asked questions I pressed the power button and opened the display, but the computer does not start or boot-up. Nothing appears on the screen. Image is not full-screen. Page I want to restore my computer to its original settings without recovery CDs. Requesting service International Travelers Warranty (ITW) Before you call Arcade (for selected models) Arcade hotkeys Page Finding and playing content Advanced Settings Arcade controls Navigation controls Player controls Cinema DVD settings Video Language Page Slideshow settings Video Playing a video file Video Authoring Music Burner Copy backup your CD/DVD collection Audio create your own greatest hits CDs Data store files simply and easily TV (for selected models) Instant Replay Recorded TV Scheduling Recordings TV Preview Using TeleText Functions TV Settings TV Signal Channels File type compatibility Taking your notebook PC with you Disconnecting from the desktop Moving around What to take to short meetings What to take to long meetings Taking the computer home What to take with you Setting up a home office Traveling with the computer What to take with you Traveling internationally with the computer What to bring with you Page Securing your computer Using a computer security lock Using passwords Entering passwords Setting passwords Page Expanding through options Connectivity options Fax/Data modem Page Page PC Card slot Inserting a PC Card Ejecting a PC Card Installing memory BIOS utility Boot sequence Enable Disk to disk recovery Password Using software Playing DVD movies Power management Acer eRecovery Create backup Restore from backup Create factory default image CD Re-install bundled software without CD Change password Troubleshooting Troubleshooting tips Error messages Page Regulations and safety notices Energy Star Guidelines Compliance FCC notice Notice: Shielded cables Notice: Peripheral devices Page Modem notices Notice for USA TBR 21 List of Applicable Countries Notice for Australia Notice for New Zealand Important safety instructions Page Laser compliance statement LCD pixel statement Macrovision copyright protection notice Radio Device Regulatory Notice General European Union (EU) List of Applicable Countries The FCC RF safety requirement Canada - Low power license-exempt radio communication devices (RSS-210) Exposure of humans to RF fields (RSS-102) Federal Communications Commission Declaration of Conformity Declaration of Conformity for CE Marking Page Index A B C D N P Q S T