3.3Troubleshooting (FAQ)
| Phenomenon |
| Recommended Actions |
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| Power indicator off | ▪ Press the power button again and check whether |
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| the power is on. |
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▪Check whether the power switch on the back side of the display is on.
▪Check whether the power cord is well connected.
| Red power indicator and | ▪ | Check whether both the display and the selected |
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| blank screen |
| video device, or the computer, are on. |
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| ▪ Check whether the signal cable is well connected. |
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| ▪ Check whether the signal cable is undamaged. |
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| ▪ When computer is in use, check whether the |
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| computer is waken by clicking any key on the |
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| keyboard or moving the mouse. |
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| ▪ Check whether the video device, or the computer, |
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| is working well by connecting it to another display, |
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| if available. |
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| Remote controller | ▪ | Ensure no obstruction between the display and the |
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| malfunctions |
| remote controller. |
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| ▪ Check whether the batteries are installed correctly |
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| to the correspondent polarities. |
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| ▪ | Install new batteries. |
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| Screen too bright, too | ▪ | Check whether the signal cable is undamaged. |
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| dark, or colour error | ▪ | Use “Reset” function in the Picture item of the |
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| OSD menu. |
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| Screen image bouncing, | ▪ | Check whether the signal cable is well connected. |
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| rolling, or with | ▪ | Move away electrical devices that may cause |
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| electromagnetic interference. |
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| Screen image blurry or | ▪ | Check whether the video signal cable is well |
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| fuzzy |
| connected. |
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| ▪ Use “Auto Adjust” function for VGA input. |
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| No sound or low sound | ▪ | Check whether the audio cable is well connected. |
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| level |
| For some video devices and computers, the audio |
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| signal is NOT transmitted over the HDMI interface. |
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| Audio cable MUST be connected in this case. |
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| ▪ Adjust the volume level. |
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| ▪ For PC sound, check whether the sound card and |
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| its driver are properly installed and activated. |
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| TV screen double image, | ▪ | Check whether the TV signal cable is well |
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| snowing, or ghosting |
| connected. |
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| ▪ Check the antenna is undamaged. |
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| ▪ Check the location and direction of the antenna. |
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| ▪ Ensure the antenna not too old. |
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| PC screen image not | ▪ | Use “Auto Adjust” function. |
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| centred or sized properly |
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ASUS LED TV Monitor T1 Series | 27 |
