Q8. The LEDs on the Ethernet port do not blink and my wired connection does not work.
•Ensure that the LAN Cable plug is firmly connected to the Ethernet port of the Media Player’s rear panel.
•Try to replace a functional LAN cable.
•Try to reconnect the LAN cable to the Media Player to keep the network connection active.
Audio
Q1. There is no sound.
•Ensure the volume on the entertainment unit is not on mute mode.
•Navigate to the Setup > System screen and ensure that the correct Digital output setting is enabled. If you are using the multiple audio Amplifier, the
RAW setting should be enabled.
•If you are watching a video that supports multiple audio channels, press Audio Options button repeatedly until the intended audio channel is displayed.
Q2. I cannot hear any sound when I am playing music files.
•Ensure that the audio cables are properly connected.
•If the audio cables are connected to your TV, the TV must be turned on to play any music files.
•If the audio cables are connected to your stereo, ensure that the stereo is on and you have the correct stereo input selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with your stereo.
Video
Q1. There is no subtitle.
Ensure that the file format of the subtitle is TXT.
Q2. How do I get the subtitle to play?
You have to put the subtitle file in the same folder of the movie file. Ensure that the subtitle name is the same with the movie file (ex. movie.avi, movie.srt).
Q3. A few of my Music files do not appear.
The Media Player supports the most common music file formats. However, there are almost an infinite variety of bit rates and sample rates. If a file is not displayed on the screen, it most likely uses an unsupported bit rate or sample rate. Only use files with supported formats, bit rates, and sample rates.
ASUS O!Play HD2 media player |