Wired and Internet connections

Q1. I cannot connect to the wired network.

You need to select either DHCP IP (AUTO) or FIX IP (MANUAL) as your setup type. If you select DHCP IP (AUTO), key in the DNS server’s IP address. The DNS server automatically assigns an IP address for your media player.

If you select FIX IP (MANUAL), key in the IP address and Subnet Mask.

Q2. How do I share folders in the network?

If you want to access shared network files, ensure that the network computer’s files are shared on the network. For more details, refer to the section Sharing files over the network.

Q3. Can I use NAS function when browsing movie, music, photo or Internet Media Service?

No. You have to turn off NAS function when you are enjoying media. We suggest that you use NAS function when you are not browsing any media.

Q4. There is too much lag while I am watching an online media website.

•Slow connection or high Internet traffic may cause this problem. Try watching the online media during off-peak hours.

•You may have limited bandwidth usage on your network. Contact your Internet Service Provider (ISP) to inquire about increasing your bandwidth for your network connection.

Q5. Why do I encounter network lag when I use Internet media services such as Internet radio and TV stations?

Depending on the streaming situation or network stability/traffic, you might need to wait for a few minutes to use the Internet media services.

Q6. If I have a “Domain network, can I use O!Play HD2?

O!Play HD2 does not officially support streaming from a domain server or a computer attached to a domain. While it is certainly possible, our technical support will be unabled to provide assistance regarding this configuration.

Contact your domain administrator or Microsoft Support for assistance.

Q7. Can I access other online media websites?

No. You can only access the online media services offered on your ASUS O!Play HD2 Media Player. Please note that the content is constantly added and updated. Visit the ASUS website for the latest information.

ASUS O!Play HD2 media player

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