Problem | Action |
Cannot access the Internet | • Move the router closer to the wireless client. |
via wireless LAN adapter. | • Check whether the wireless adapter is |
| connected to the correct wireless router. |
| • Check whether the wireless channel in use |
| conforms to the channels available in your |
| country/area. |
| • Check the encryption settings. |
| • Check if the ADSL or Cable connection is |
| correct. |
| • Retry using another Ethernet cable. |
Internet is not accessible. | • Check the status indicators on the ADSL |
| modem and the wireless router. |
| • Check if the WAN LED on the wireless |
| router is ON. If the LED is not ON, change |
| the cable and try again. |
When ADSL Modem “Link” | • Restart your computer. |
light is ON (not blinking), this | • Refer to the Quick Start Guide of the |
means Internet Access is | wireless router and |
possible. | • Check if the WAN LED on the wireless |
| router is ON. |
| • Check the wireless encryption settings. |
| • Check if the computer can get the IP |
| address (via both wired network and |
| wireless network). |
| • Ensure that your web browser is configured |
| to use the local LAN, and is not configured |
| to use a proxy server. |
If the ADSL “LINK” light blinks | • Ensure that all your cables are all properly |
continuously or stays off, | connected . |
Internet access is not possible | • Disconnect the power cord from the ADSL |
- the Router is unable to | or cable modem, wait a few minutes, then |
establish a connection with | reconnect the cord. |
the ADSL network. | • If the ADSL light continues to blink or stays |
| OFF, contact your ADSL service provider. |
Network name or encryption | • Try setting up the wired connection and |
keys are forgotten. | configuring the wireless encryption again. |
| • Press the Restore button at the rear panel |
| of the wireless router for more than five |
| seconds. |
Chapter 6: Troubleshooting | 39 |