3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

Possible Solution

Press the button to check if the monitor is in the ON mode.

Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and

• Check if the monitor and the computer are in the

there is no screen image

ON mode.

 

• Make sure the signal cable is properly connected

 

the monitor and the computer.

 

• Inspect the signal cable and make sure none of the

 

pins are bent.

 

• Connect the computer with another available

 

monitor to check if the computer is properly

 

working.

Screen image is too light or dark

• Adjust the Contrast and Brightness settings via

 

OSD.

Screen image is not centered or sized properly

Press the button for two seconds to automatically adjust the image.

Adjust the H-Position or V-Position settings via OSD.

Screen image bounces or a wave

Make sure the signal cable is properly connected to

pattern is present in the image

 

the monitor and the computer.

 

Move electrical devices that may cause electrical

 

 

interference.

Screen image has color defects (white does not look white)

Inspect the signal cable and make sure that none of the pins are bent.

Perform Reset via OSD.

Adjust the R/G/B color settings or select the Color Temperature via OSD.

Screen image is blurry or fuzzy

No sound or sond is low (only for VN247H)

Press the button for two seconds to automatically adjust the image (for VGA mode only).

Adjust the Phase and Clock settings via OSD.

Make sure the audio cable is properly connected to the monitor.

Adjust the volume settings of both your monitor and computer.

Make sure the computer sound card driver is properly installed and activated.

ASUS LCD Monitor VN247 Series

3-7

Page 21
Image 21
Asus VN247HP, VN247H-P manual Troubleshooting FAQ, Possible Solution