I N C A S E O F D I F F I C U LT Y
System Does Not Respond To Remote Commands
•Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•There may be noise interference on the phone line you are using. Press dial buttons firmly.
•Make sure you are entering your Remote Access Code correctly.
•You might be calling from a phone that sends tones too short for your answering system to detect.
•If there are many messages recorded, the system may take longer than usual to respond.
System Does Not Answer After Correct Number of Rings
•If the Toll Saver feature is on, the number of rings changes from four to two, or six to four, when you have new messages waiting.
•In some cases, the system might be affected by the ringing system used by the local telephone company.
•If the system’s memory is full or the system is off, the system answers after 10 rings.
•When Number Announce is on and Number of Rings is set to 2, system answers after three rings so it can announce caller’s number.
•If Announce Only is selected and no announcement is recorded, system answers after 10 rings and announces “No announcement.”
Message Window Is Blank
•Make sure the power cord is securely connected (and threaded through the strain relief tab) to both the answering system and an electrical outlet not controlled by a wall switch.
•Press Oto make sure the system is on.
Message Window Displays
Delete
CL Clock needs to be reset
ÐÐFlashing – System busy or in use
— OR —
Steady – System in Remote Access mode
FMemory is full
No Dial Tone
Make sure all plugs are connected properly. Check the line cord connections at the modular jack and at the telephone. Also check the coiled handset cord connections at both ends.
Call Cannot Be Dialed, or
Is Dialed Slowly
•If you have pulse dialing service, you cannot dial numbers with the dial mode set to tone. See “Dial Mode” in the TELEPHONE OPERATION section of this manual for instructions. Set the dial mode to pulse, then hang up and dial again.
•If you have tone dialing service, you may be able to use either tone or pulse dialing mode. If you set the dial mode to tone, numbers are dialed much more quickly.
Telephone Does Not Ring
•Make sure the ringer volume is not turned off. If the RINGER OFF light is on, press VOLUME +to adjust the ringer volume (see“Ringer Volume” under TELEPHONE OPERATION for details).
•If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can create problems such as low ringer volume, or impaired sound quality during calls.
Power Failure Recovery
If the system is disconnected from AC power it will not operate unless you have installed four fresh AA alkaline batteries. Your announcement and messages are retained in memory during a power failure even without batteries, but you will need to reset the clock.
If the message window displays CL, you need to reset the clock. See the instructions on the bottom of the unit.
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