I N C A S E O F D I F F I C U L T Y

If you have difficulty operating this phone, try the suggestions below. If you still have trouble, call 1 800 722-9125.

NO DIAL TONE

Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connection at both ends.

Unplug the telephone and connect it to another modular jack.

CALL CANNOT BE DIALED

OR IS DIALED SLOWLY

If you have pulse dialing service, you can- not dial numbers with the switch set to TT (touch tone). Set the switch to DP (dial pulse, or rotary), then hang up and dial again.

LIGHTS/MESSAGE WINDOW PROBLEMS

Make sure all plugs are connected

properly. Inspect the line cord connections

at the modular jack and at the telephone.

Confirm that the power cord is plugged

problems such as low ringer volume, or impaired sound quality during calls.

If AC power is disconnected, the phone will not ring.

SYSTEM ANSWERS CALLS BUT DOES

NOT TAKE MESSAGES

Announce Only (AO) might be selected. Select Announcement A or B.

SYSTEM DOESN'T ANSWER AFTER

CORRECT NUMBER OF RINGS

Make sure that the ON/OFF light is on.

If the Toll Saver feature is on, the number of rings changes from 4 to 2 or from 6 to 4 if you have a new message waiting.

SYSTEM DOES NOT DISCONNECT

The answering system will not always disconnect if you answer the call from another phone at the same time that the system answers. To stop the answering system, press Sor quickly press and release the switchhook on the phone you are using.

batteries were missing, or battery power was low, the Remote Access Code might have returned to its factory setting of 500.

If you are using dial buttons to enter remote commands, make sure you are calling from a touch tone phone. If you hear clicks when you dial, you are using a dial pulse phone.

You might be using a telephone that transmits only brief tones when the buttons are pressed. Wait until the announcement is over, and try again.

There might be noise interference on the line you are using. Press firmly on the buttons.

MESSAGES ARE INCOMPLETE

If a caller leaves a message longer than

4 minutes, part of it will be lost when the system disconnects.

If the caller pauses for more than 7 seconds, the system stops recording and disconnects.

If the memory fills up during a message, the system stops recording and disconnects the call.

securely into an electrical outlet that is not

controlled by a wall switch.

If the ON/OFF light flashes rapidly,

memory might be full. Listen to and

delete messages.

If the ON/OFF light flashes rapidly, the

system might be set to Announce Only

(AO), and no announcement is recorded.

If you recorded Announcement AO, it

might have been lost because of a power

failure. Either record a new Announce-

ment AO, or switch to a different an-

nouncement.

If the low battery light is on, make sure

the batteries are installed correctly.

If the light remains on, replace all 4

batteries with new batteries.

MESSAGE WINDOW IS BLANK

Make sure the power cord is plugged securely into an electrical outlet that is not controlled by a wall switch.

!Use only the power cord supplied with your system. If you need a replace- ment cord, call 1 800 722 9125.

TIME AND DATE

FLASH IN MESSAGE WINDOW

If the clock stops running because of a power failure, the time and date flash in the Message Window to indicate that the clock should be reset.

"NO DATA SENT" IS DISPLAYED

You must be a subscriber to telephone company caller identification service. If you are not, contact your local telephone company.

If the caller hangs up or if you answer before the second ring, no information is received from caller identification service.

If you use Call Forwarding service to forward a call, the 1854 does not receive the caller identification information.

"ERROR" IS DISPLAYED

Static on the line might have caused an incorrect or incomplete name or phone number.

 

SYSTEM DOES NOT RESPOND TO

TELEPHONE DOES NOT RING

REMOTE COMMANDS

Make sure the ringer volume switch is

Make sure you are entering the correct

set in the LO or HI position.

Remote Access Code.

If there are several other telephones on

If using voice-activated commands,

the same line, try disconnecting some of

speak quickly and loudly.

the other telephones. Having too many

If power failed when the backup

telephones connected can also create

 

DISPLAY DIAL DOES NOT WORK

You cannot dial "PRIVATE" or "OUT OF AREA" calls using the display.

Before you can dial from a displayed number, you must provide your answer- ing system with your area code. See "Set the Area Code."

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AT&T 1854 manual C a S E O F D I F F I C U L T Y