What the Features Do
The following lists 19 voice features and briefly explains what each one does and how
you might want to use it.
The features in this guide have been divided into 2 categories:
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Phone Features Those voice terminal features that you can use immediately no
matter which communications system your voice terminal is connected to. The
first 10 features listed here are Phone features.
Switch Features Those features that you can use only with a DEFINITY
Communications System and if these features have been assigned to your voice
terminal. Check with your System Manager to see which of these features you can
use. There are 9 Switch Features listed here.

Phone Features

Conference Allows you to add a third party to a call, so that you can conduct a
3-way conversation. (If you wish to conference more than 3 parties, call your
attendant for assistance.) Use to set up time-saving conferences, or to spontaneously
include a third party important to a discussion.
Drop Disconnects from a call without requiring you to hang up the handset or press
the switchhook. Can also be used with the Conference feature to disconnect the last
party added. Use whenever you are using the handset and want to continue using it
for another action after ending a call.
Hold Puts a call on hold until you can return to it. While a call is on hold, you
can leave your voice terminal to perform another task or pick up a call on another
extension. Use when you have a call that you don’t wish to drop, but which you have
to interrupt briefly to do something else.
Memory Dialing The 12 programmed memory-dialing locations on the voice
terminal dial pad are provided for quick dialing of frequently dialed telephone or
account numbers. You can also store emergency numbers, such as 911, or feature
codes at these memory-dialing locations. Note: If you want to store more than 12
programmable dialing numbers, you can use the Switch Feature, “Abbreviated
Dialing.”
Message Turns on your red Message light to let you know that a caller has left a
message for you. You can then follow your System Manager’s local message retrieval
procedures to get your message.
Mute Turns off the handset microphone. Use when you want to confer with
someone in the room with you, but you do not want the other party on the call to
hear your conversation.
Redial Automatically redials the last number you dialed from the dial pad, either an
extension or an outside number. Use to save time in redialing a busy or unanswered
number. The number you redial can be up to 37 digits.
Select Ring Allows you to choose your own personalized ringing pattern for your
voice terminal. There are 8 possible ringing patterns available. Use to help
distinguish your incoming calls from those of other voice terminals in your work area.
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