In case of difficulty
If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at
www.telephones.att.com or call 1 (800)
Please retain your receipt as your proof of purchase.
To purchase accessories or replacement parts, please contact customer service through the above website or telephone number.
Telephone operation
Problem | Solution | |
No dial tone | • | Make sure all plugs are connected |
|
| properly. Inspect the line cord |
|
| connections at the modular jack |
|
| and at the telephone. Also inspect |
|
| the coiled handset cord connections |
|
| at both ends. |
| • | Unplug the telephone and connect |
|
| it to another modular jack. If it still |
|
| does not work, and other telephones |
|
| in your home are working, the |
|
| problem is with this telephone. |
Problem | Solution | |
Telephone does | • | Make sure the RINGER switch is |
not ring |
| not set to OFF. |
| • | If there are several other telephones |
|
| on the same line, try disconnecting |
|
| some of the other telephones. |
Having too many telephones connected can also create problems such as low ringer volume or impaired sound quality during calls.
In case of difficulty
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