9351_book_2ATT 1/1/01 3:33 PM Page 23

IN CASE OF DIFFICULTY

If you hear noise or interference when using the phone:

Make sure the base antenna is fully upright.

You may be out of range. Move closer to the base.

Press and release Cto change to another of the 30 channels available. If noise is exceptionally loud, move closer to the base before changing channels.

Household appliances plugged into the same circuit as the base can sometimes cause interference. Try moving the appliance or the base to another outlet.

The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

If you hear other calls while using your phone:

Press Cto change to another channel.

Disconnect the base from the modular jack and plug in a corded telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone service company.

If you lose a call after changing channels:

You were probably almost out of range. Move closer to the base before changing channels. Before placing another call, set the handset in the base for at least 15 seconds.

If you are unable to operate special telephone services or other equipment requiring touch tone signals:

If you have dial pulse (rotary) service, follow the directions under “Temporary Tone Dialing” in the TELEPHONE OPERATION section of this manual.

If messages are incomplete:

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes.

If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

23

Page 25
Image 25
AT&T 9351 If you hear noise or interference when using the phone, If you hear other calls while using your phone