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9371_book_1ATT 8/14/01 10:00 AM Page 31
IN CASE OF DIFFICULTY
If you have difficulty hearing messages:
Check the volume setting.
If the system does not answer after the correct number of rings:
•Make sure that the answering system is on.
•If Toll Saver is on, the number of rings changes to two when you have new messages waiting.
•In some cases, the system may be affected by the ringing system used by the local telephone company.
•If the memory is full or the system is off, the system answers after 10 rings.
If CL appears in the Message Window:
You need to reset the answering system clock.
If the system does not respond to commands from a remote touch tone phone:
•Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•Make sure you enter your Remote Access Code correctly.
•There may be noise or interference on the phone line you are using. Press keys firmly.
If your outgoing announcement isn’t clear:
•When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.
•Make sure there is no “background” noise (TV, music, etc.) while you are recording.
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