AT&T E560-2 Does not, Charge, Handset or, Battery does, Not accept, Charging, Light is off

Troubleshooting

Problem	Suggestion
The battery	• Make sure the handset is placed in the charger
does not	correctly. The CHARGING light on the telephone
charge in the	base or charger should be on.
handset or	• If the cordless handset is in the charger or in the
the handset	telephone base but the CHARGING light is not on,
battery does	refer to The CHARGING light is off in this section.
not accept	• It may be necessary to purchase a new battery.
charge
	Please refer to the batteries section of this user's
	manual.
	• The telephone might be malfunctioning. Please
	refer to the Limited warranty section of this user's
	manual for further instruction.
The CHARGING	• Clean the charging contacts on the cordless
light is off	handset(s) and telephone base each month using a
	pencil eraser or a dry non-abrasive fabric.
	• Make sure the power adapter and telephone line
	cords are plugged in correctly and securely.
	• Unplug the power adapter. Wait for 15 seconds
	before plugging it back in. Allow up to one minute
	for the cordless handset and telephone base to
	synchronize.
	• The telephone might be malfunctioning. Please
	refer to the Limited warranty section of this
	user's manual for further instruction.
The CHARGING	• This is a signal that the battery is very low,
light on the	completely depleted, or when there is no electrical
telephone base	contact between the battery and the telephone
	base.
is flashing
	• Ensure the connector of the battery is securely
	plugged into the handset and place the handset in
	the telephone base for charging.

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