Troubleshooting
Problem | Suggestion | |
There is no dial | • First, try all the above suggestions. | |
tone | • Move the cordless handset closer to the | |
| telephone base. It might be out of range. | |
| • The telephone line cord might be malfunctioning. | |
| Try installing a new telephone line cord. | |
| • Disconnect the telephone base from the | |
| telephone jack and connect a different telephone. | |
| If there is no dial tone on this telephone either, | |
| the problem is in the wiring or the local service. | |
| Contact the local telephone company. | |
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| |
The telephone | • Make sure the ringer is on. | |
does not ring | • Make sure the telephone line cord and power | |
when there is an | adapter are plugged in properly. | |
• The cordless handset may be too far from the | ||
incoming call | ||
telephone base. Move it closer to the telephone | ||
| ||
| base. | |
| • There may be too many extension telephones | |
| on the telephone line to allow all of them to ring | |
| simultaneously. Try unplugging some of them. | |
| • Other electronic products can cause interference | |
| to your cordless telephone. Try installing your | |
| telephone as far away as possible from the | |
| following electronic devices: wireless routers, | |
| radios, radio towers, pager towers, cellular | |
| telephones, digital telephones, intercoms, room | |
| monitors, televisions, VCRs, personal computers, | |
| kitchen appliances, and other cordless | |
| telephones. | |
| • Test a working telephone at the telephone jack. | |
| If another telephone has the same problem, the | |
| problem is in the telephone jack, the wiring, or | |
| the local service. Contact your local telephone | |
| company (charges may apply). | |
| • The telephone line cord might be malfunctioning. | |
| Try installing a new telephone line cord. | |
| • | |
| handset in the telephone base. | |
| • Wait for the cordless handset to synchronize with | |
| the telephone base. To be safe, allow up to one | |
| minute for this to take place. | |
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