AT&T E5640, E5655 Troubleshooting, Problem, Suggestion, There is no dial, tone, The telephone

Troubleshooting

Problem	Suggestion
There is no dial	• First, try all the above suggestions.
tone	• Move the cordless handset closer to the
	telephone base. It might be out of range.
	• The telephone line cord might be malfunctioning.
	Try installing a new telephone line cord.
	• Disconnect the telephone base from the
	telephone jack and connect a different telephone.
	If there is no dial tone on this telephone either,
	the problem is in the wiring or the local service.
	Contact the local telephone company.
The telephone	• Make sure the ringer is on.
does not ring	• Make sure the telephone line cord and power
when there is an	adapter are plugged in properly.
	• The cordless handset may be too far from the
incoming call
	telephone base. Move it closer to the telephone
	base.
	• There may be too many extension telephones
	on the telephone line to allow all of them to ring
	simultaneously. Try unplugging some of them.
	• Other electronic products can cause interference
	to your cordless telephone. Try installing your
	telephone as far away as possible from the
	following electronic devices: wireless routers,
	radios, radio towers, pager towers, cellular
	telephones, digital telephones, intercoms, room
	monitors, televisions, VCRs, personal computers,
	kitchen appliances, and other cordless
	telephones.
	• Test a working telephone at the telephone jack.
	If another telephone has the same problem, the
	problem is in the telephone jack, the wiring, or
	the local service. Contact your local telephone
	company (charges may apply).
	• The telephone line cord might be malfunctioning.
	Try installing a new telephone line cord.
	• Re-install the battery and place the cordless
	handset in the telephone base.
	• Wait for the cordless handset to synchronize with
	the telephone base. To be safe, allow up to one
	minute for this to take place.
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