Appendix
Troubleshooting
I get noise, | • Other cordless telephones and 802.11 wireless routers used for home | |
static, or weak | computer networks both use internal radios to communicate. The | |
signal even | radios may interfere with one another. You can improve the perfor- | |
when I’m near | mance of your cordless telephones and your router by: | |
a. Positioning your new telephone as far away as possible from any | ||
the base. | ||
| other existing cordless telephone system already installed in your | |
| home to avoid the two systems interfering with each other. | |
| b. Positioning your telephone base as far as possible from your router, | |
| computer or any other computer devices. | |
| c. Selecting channels 4 through 10 for your router (refer to your rout- | |
| er’s user manual for more information). | |
| d. If you still have problems with the telephone or the router, make | |
| sure the handset is ON and press CHAN until the performance | |
| improves. | |
| • Press the CHAN button while on a call until the interference has been | |
| eliminated. | |
| • Other electronic products can cause interference to your cordless | |
| telephone. Try installing your telephone as far away from the follow- | |
| ing electronic devices as possible: wireless routers, radios, radio | |
| towers, pager towers, cellular telephones, intercoms, room monitors, | |
| televisions, personal computers, kitchen appliances and other cord- | |
| less telephones. | |
| • Microwaves operate on the same frequency as your telephone. It is | |
| normal to experience static on your telephone while the microwave | |
| oven is operating. Do not install this telephone in the same outlet or | |
| near a microwave oven. | |
| • If your telephone is plugged in with a modem or a surge protector, | |
| plug the telephone (or modem/surge protector) into a different loca- | |
| tion. If this solves the problem, | |
| farther apart from one another, or use a different surge protector. | |
| • Relocate your telephone to a higher location. It will likely have better | |
| reception when installed in a high area. | |
| • If the other telephones in your home are having the same problem, | |
| the problem is in the wiring or local service. Contact your local tele- | |
| phone company (charges may apply). | |
| • If you subscribe to DSL service and if there is interference during | |
| conversations and/or your caller ID features are not functioning prop- | |
| erly, install a noise filter to the telephone line between telephone base | |
| and the telephone line jack. Contact your DSL provider to obtain a | |
| noise filter. | |
|
| |
I hear other | • Press the CHAN key while on a call to change to a clear channel. | |
calls while | • Disconnect the telephone base from the telephone jack, and plug in a | |
using my | different telephone. If you still hear other calls, the problem is proba- | |
phone. | bly in your wiring or local service. Call your local telephone company. |
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