Appendix
Troubleshooting
Incomplete | • If a caller leaves a very long message, part of it may be lost when the |
messages. | system disconnects the call after four minutes. |
| • If the caller pauses for more than six seconds, the system stops |
| recording and disconnects the call. |
| • If the system’s memory becomes full during a message, the system |
| stops recording and disconnects the call. |
| • If the the caller's voice is very soft, the system may stop recording |
| and disconnects the call. |
|
|
Difficulty hear- | • Press VOLUME ^to increase speaker volume. |
ing messages. | • Remove any stickers from your telephone base and/or handset when |
| you purchased it; they may be obstructing the messages when you |
| play them. |
System does not answer after correct number of rings.
•Make sure that the answering system is on (see page 29).
•If toll saver is activated, the number of rings changes to 2 when there are new messages (see page 32).
•In some cases, the system may be affected by the ringing system used by the local telephone company.
•If the memory is full or the system is off, the system will answer after 10 rings.
After you try to | • You need to reset the answering system clock (see page 30). |
playback mes- |
|
sages by pressing |
|
PLAY/STOP, Time |
|
and date not set |
|
prompts |
|
|
|
System does | • Make sure to enter your remote access code correctly (see page 32 |
not respond | and 36). |
to remote | • Make sure you are calling from a touch tone telephone. When dialing a |
commands. | number, you should hear tones. If you hear clicks, the telephone is not |
| a touch tone telephone and cannot activate the answering system. |
| • The answering system may not detect the remote access code while |
| the announcement is playing. Wait until the announcement is over |
| before entering the code. |
| • There may be interference on the telephone line. Press the |
| buttons firmly. |
|
|
System does | • Make sure the answering system is on (see page 29). |
not record |
|
message. |
|
Announcement message is not clear.
•When recording your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base.
•Make sure there is no background noise (TV, music, etc.) while recording.
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